As a Nonprofit Leader, you likely want to build and sustain a team that continues to make a difference. However, finding the time, energy, and focus to make that happen can be challenging. Being overworked, overloaded, and overwhelmed may lead to burnout and keep you in survival mode. Staying stuck in survival mode, if you aren't careful, can taint your workplace energy and create disengaged teams and toxic work environments. But there is another way. Keep reading to discover a model you can use to become a leader who creates an engaged team of difference-makers! What we don't want: Leaders and organizations DO NOT WANT uninvolved, unenthusiastic, uncommitted, and disengaged team members that contribute to a toxic work environment. What we do want: Leaders and organizations DO WANT engaged teams that are involved in, enthusiastic about, and committed to their workplace, which is how Gallup defines engagement. The way forward: For leaders and organizations to increase engagement and build a team of involved, enthusiastic, and committed employees, you need a system, processes and habits of interacting that will help you get there. Let's learn the framework to help you create that way of leading. Your individual path is connected to the organizational path Learning how to move from surviving to thriving as an individual leader is important to understand how you can impact your organizational culture. This blog teaches you how to move along the surviving to thriving continuum. Let me summarize the continuum here. On the left, survival mode is characterized by fear. You are always afraid of falling apart, dropping the ball or losing it emotionally. You are barely hanging on, just getting by or just trying to stay alive. The opposite, thriving mode, is characterized by energy, enthusiasm and engagement. You bloom and flourish as you learn new things, take on engaging projects, and have strong, developed working relationships that allow you to do your work purposefully. Most of us hang out in the middle, coping. Here you are doing more than barely getting by, but you're not feeling so alive that you want to yell from the mountaintops about how much you love your job. This middle ground is where the idea of being on a hampster wheel fits: round and round you go. Surviving, coping and thriving are all places you "live" in individually. They may overlap, though, with your workplace culture and thus your workplace continuum also. So, first, let's review what workplace culture is. Your Workplace Culture Your workplace and every other workplace has a specific culture - a feel to it, an impression it leaves. Each workplace has a certain intangible quality that makes something about it distinct and decidedly different but difficult to define or describe. You know whether you like it or not, want to be there or run away quickly. The Points on a Workplace Continuum My colleague Bill Scott and I developed a workplace culture continuum that stretches from toxic to magnetic. In the middle is the place that most of us are far too familiar with - a tolerable workplace. As you read the following explanations of each of the points on the continuum, we expect you'll know if that "feels" like your workplace or not. Toxic A toxic workplace sucks the energy out of its people. A toxic workplace is characterized by:
A toxic workplace is unhealthy and destroys individuals and team connections. In a TOXIC workplace, employees are actively disengaged. Tolerable A tolerable workplace is not bad enough to leave, not good enough to give it your all. A tolerable workplace is characterized by the following:
In a tolerable workplace, people have tolerated far too much for far too long. In a TOLERABLE workplace, employees are not engaged. Magnetic A Magnetic Workplace draws its people in; they know they matter and feel cared about. A magnetic workplace is characterized by the following:
In a magnetic workplace, people contribute to something bigger than themselves. Magnetic Workplaces draw people to them and fill them with energy! In a MAGNETIC workplace, employees are actively engaged. It's not a static point you are at There are more than three points on a continuum. In fact, there are an infinite number of points. As a result, many of us simultaneously find elements of toxic, tolerable and magnetic experiences in our workplaces. It can shift depending on the day, the day's agenda, your work location, and who you are interacting with. Creating a Magnetic Workplace Imagine being in a workplace where people feel an irresistible pull to be at work because of some strong positive vibe, energy or even magnetism. Bill and I know that's possible because we've seen it happen. When you create magnetic teams with involved, enthusiastic and committed employees, you will lead a magnetic workplace that attracts good employees and keeps them around long-term. So how do you do that? By becoming a thriving leader. Thriving leader to magnetic workplace To become a thriving leader, you've learned to use The Inner Guidance Cycle to take time for self-reflection to be a more intentional leader. But it doesn't end there. You can't "stay in your head" to lead. After thinking, reflecting and sometimes making decisions, you'll need to reengage. Reengaging is about engaging with the people you work with, your community and your family. Thus, another cycle links with The Inner Guidance Cycle creating a new model. The Infinite Leadership Loop Bill and I developed a model where there a continuous process of moving back and forth between turning inwards in self-reflection and engaging with your team. Both model components use curiosity as fuel for continued learning, resulting in an engaged workplace. I call this model The Infinite Leadership Loop. Think of this model as the infinity loop. The loop, with the 4 components of the Inner Guidance Cycle on the right, pause, ponder, pivot and proceed, and the 5th point, people on the left, demonstrate the ebb and flow between self-reflection and engagement with others. Putting the The Infinite Leadership Loop into action, we move consciously back and forth from our inner thoughts to our external connections. When we do this more consciously, intentionally and deliberately, we move individually from surviving to thriving and our organization from toxic to magnetic. Be an intentional leader Take time today and every day to pause, intentionally going within and ponder and then engage with your people more consciously. The more intention you put into who you are and how you show up, the more authentic you'll feel and the bigger impact you'll have!
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Do you often struggle to get everything completed on your to-do list? Unfortunately, there is always too much to do, and many nonprofit leaders, perhaps you included, feel overwhelmed, overworked and overextended. NOT HELPFUL: Just learn to manage your time better Most of us blame this on our workloads, jam-packed calendars and the crazy amounts of external stimuli around us. There's always another meeting to attend. Something is always being added to our to-do list, and the notifications keep reminding us that we have another message, email, or request. How on Earth is anyone supposed to get anything done with all of that going on? The solution to this always comes back to being better at prioritizing and time management. And while these are essential strategies and tools to learn, there's an underlying reason why they are often less than effective. In truth, prioritizing and time management can help, but they may not be enough! HELPFUL: Learn to manage your emotions that are sabotaging your productivity. In truth, it's our thoughts that slow us down. Our mental chatter 🤯 often encourages us to procrastinate and distracts us from what matters most. Our thoughts keep us distracted!!! The word "distracted" has its origins in the Latin word "distractus," which means "drawn apart" or "divided." For most of us, this means being unable to pay attention to the task at hand, focus on what we should be doing or concentrate on the job in front of us. As a result, we feel divided and wish we could clone ourselves to get more done! Perhaps we need to become inDISTRACTable, as Nir Eyal advocates in his book "InDISTRACTable: How to Control Your Attention and Choose Your Life." Eyal explains that being "distracted" is not just a product of external factors but also internal factors such as our thoughts, feelings, and beliefs. Becoming inDISTRACTable Eyal defines distraction as "the action of derailing attention from what we intend to do" and argues that becoming "indistractable" requires understanding why we become distracted in the first place. Eyal identifies four primary triggers of distraction:
It's time to gain some TRACTION I want to focus on the words traction and distraction to help you become more aware of how your thoughts are getting in the way of your productivity. Consider how Eyal describes the difference here: The Opposite of Distraction is Traction.
Get clear on what the emotional connection is If you struggle to get things done, it's time to look at what is distracting you. The emotional connection to a task may be what's holding you back.
Work through the Inner Guidance Cycle to identify what is going on How do you deal with emotional distractions? You work through The Inner Guidance Cycle! You PAUSE and do self-reflective exercises. You take time to PONDER, exploring those thoughts and beliefs and the connection they have to what's on your to-do list. When you ask yourself what am I being distracted from, go deeper than the task you see at the surface level. Ask yourself:
When you explore these thoughts, feelings, emotions and triggers, you'll figure out why you've been avoiding them. That's PIVOTing your perspective. That shift in thinking helps you to take the action that moves and allows you to gain traction and do what you know you should do, aka PROCEEDing. Unpacking thoughts, emotions, and beliefs in action Listen to this podcast if you want to hear a beautiful example of this in real life. Brene Brown is being walked through the Immunity to Change Model by Lisa Leahy. In the episode, Brene discovers her blind spots and hidden biases that she wasn't aware of until she went deeper. Immunity to Change Podcast, Part 1 of 2 Immunity to Change, Podcast Part 2 of 2 Do the inner work to become more productive It is absolutely true that we all have too much to do and will never get it all done. We must learn time management strategies and be excellent at prioritizing. ⭐️ But to go along with that, we also need to learn to manage what's happening in our heads. PAUSE to do the inner work. PONDER and explore what's going on inside your head When you do, you'll find shifts in your perspective, allowing you to PIVOT Then you can PROCEED with courage doing what you know you need to do most. Learn more about The Inner Guidance Cycle here. Are you ready to transform your approach to time management? Join "The Emotions of Time Management" course designed exclusively for women leaders in nonprofit organizations. In it, you'll: 1- Master Proven Time Management Strategies: Learn 3 powerful time management strategies 2 - Identify Hidden Roadblocks: Uncover the emotional barriers holding you back from effective time management 3 - Create Lasting Change: Learn practical tools and actionable steps to integrate time management practices into your daily routine Learn more about The Emotions of Time Management here Do you like to read? The ladies whom I recently finished a six-week Mastering Confidence book club with were a group of leaders who, readers or not, wanted increased confidence. They read the book and worked through additional exercises to build their confidence over the weeks.
At the end of the final session, I asked them to come up with three summary points of what they had learned. Here is what they came up with. How to master your confidence in 3 steps: Step # 1 - AWARENESS Step one is to become aware that you need to build confidence in a particular area of your leadership. Without awareness, you keep settling, putting up with and feeling uncomfortable. Increased awareness of what area you need to grow confidence in starts you on the journey. ASK THIS:
Answering those questions gives you increased awareness. Step # 2 - Pause and Ponder The second step to increasing your confidence is to pause and become self-reflective because confidence is not about what other people think you can do. It's what you believe you are capable of. You need to examine your thoughts, beliefs, emotions, values, and perspectives to shift your confidence. Therefore, the second step to building confidence is to change what you're thinking and experiencing inside you so that your behaviours change outside of you. One of the reasons the book club members identified pausing as a critical step is that it starts the process of examining your thoughts. It's the first step of the Inner Guidance Cycle, which I teach in the book. ASK THIS: What do I believe about my capacity, competence and confidence levels?
Answering these questions will help you feel more competent, capable and lead with confidence. Step # 3 - Build your support team The ladies in the Mastering Confidence Book Club quickly realized how similar their challenges, stories and solutions were. The final point that the Mastering Confidence book club members identified is that you need to create a support network. You are not the only one who has struggled or is struggling with your leadership. Leaning into others on the journey or who are a few steps ahead of where you are can be incredibly helpful in navigating the journey. When you connect with others, you can share a human experience with many striking similarities and learn from each other. DO THIS:
When you create your support team, you will find confidence-building becomes easier. BONUS Step - Teach what you learn Watching these leaders grow over six weeks is a powerful experience for me. I experienced a lack of confidence in my leadership multiple times in my career. As I learned and grew, I taught others. First, it was my team leads and my program managers. Now my students and coaching clients. As I teach confidence, I learn more about it, become more confident in new areas and expand my comfort zone. Mastering Confidence is about the journey to mastery. Masters know they are never really masters. As I said in the book: Mastering your confidence is a transformational journey. You will realize that, in many ways, there is no endpoint to your trip. You won't "get confidence" one day and be done. Instead, you will continually strive to find this place. Then, just when you think you have, you will find that something happens, and you lose balance, feeling unsure again. As you go along, you'll discover an inner process, the Inner Guidance Cycle, to keep you growing as you move forward and bouncing back each time you get knocked down. Inside the book, you get access to a free course. You can join it now! Join the free Mastering Confidence Course. What makes a world of difference is when you turn around and teach what you know. Teaching others helps you grow even more, and your confidence builds exponentially. ASK THIS:
When you find the answers to those questions, not only will you be helping someone else build their confidence, but you'll also be mastering yours! Additional Resources 📙 If you want additional help that, grab Mastering Confidence. 👭👫 If you'd like to build confidence in your leadership team and would like to do a six-week book club with your team, message me, and I will make the arrangements. It might be good to do before summer hits, and it might also be a great Summer experience for your team. ✏️ ☕️ If you want to join The Training Library and join us for the monthly Coffee at the Library calls, you can join here and find more details about the Zoom calls here. You've got this! Confidence for you and your team is yours!!! Become aware it's time, and then do work to make it happen! p.s. When you grab Mastering Confidence: Discover your leadership potential by awakening your inner guidance system, you get access to a free online course! If you want to feel more competent, capable and sure of yourself in your leadership, you need to increase your self-confidence by learning to manage your thoughts. To bounce back time and time again when the $#!t hits the fan 😩 you need a system that will help you regain your whirling thoughts and, thus, your confidence when you falter. We've been covering that system the last few weeks as you've been learning about pausing, pondering, pivoting and proceeding. Leaders who can navigate the busy, stressful and difficult times AND come out on top rely on something inside of them. Their inner wisdom 🦉provides strength, insight, and stamina, not just to survive but to thrive. Successful and confident leaders access that inner wisdom by consciously tuning in to it. The problem is we aren't taught this stuff Unfortunately, many of us are too busy or have never learned how to tune into our inner wisdom. As new leaders, we learned about scheduling shifts, what forms need filling out and when and how to do cover off. We were not taught what to do when we were uncomfortable addressing something going wrong or how to deal with our emotions during a team meeting when everyone seemed to hate us. And many of us assumed it was something wrong with us. We weren't cut out for leadership, were doing something wrong or alternately blamed it on the crappy staff we had. ❌ None of that was probably true, not completely. We need to learn how to access our inner wisdom What may be more accurate ✅ is that we have yet to learn how to communicate effectively as a leader, what to do with the voices in our head that doubt we can handle it or what to do with the anger when a comment at a staff meeting triggers us. To help us learn that, we need a system to allow us to access our inner wisdom. ☑️ When you are about to enter a tough conversation and want to maintain your composure, your thoughts will help you do that. ☑️ When you struggle to get your work done and feel pulled in many directions, your inner wisdom will help you focus on what matters most when it matters most. ☑️ So you can convince yourself it's ok to walk away from work and find balance with your life. If you want to learn a system to help you tune into your inner wisdom, something you can use anytime and anywhere, then keep reading 👇🏻 It's time to find your internal compass Leaders that learn to tune in and manage their thoughts and emotions develop courage, strength and skills to leave effectively and impactfully by accessing their inner wisdom or The Inner Guidance System. Your Inner Guidance System is your internal navigational structure. Think of your Inner Guidance System as your personal GPS or as a compass 🧭
Know Your Leadership Destination But where are you going? Leadership is about taking people someplace. It is about moving your organization from here to there. That is your vision or destination. The destination could be something like:
Your destination is about who you are becoming More than organizational goals, your direction is about becoming the type of leader you want to be.
The difference when you use your Inner Guidance System 👎🏻 Without tuning in, accessing your inner wisdom and using that internal compass to guide you, sadly, you'll be stuck on completing your to-do list, attending meetings and returning emails instead of being your best self while doing all those things. 👍🏻 But when you tune in and access your inner wisdom, using that internal compass to guide you, you'll be your best self 🙌🏻 when you complete your to-do list, attend meetings and return emails. Follow the steps of your INNER GUIDANCE CYCLE To access your Inner Guidance SYSTEM, follow the steps of the Inner Guidance CYCLE. The four steps, when repeated again and again, help you to make use of your internal wisdom. The steps of the INNER GUIDANCE CYCLE are as follows:
When you do the steps repeatedly, they provide insights that you need to move in the direction you want. The Inner Guidance Cycle at work:
To begin getting acquainted with your wise inner self, PAUSE and start paying attention to what is happening inside you. Consider or PONDER what thoughts and feelings you have about people, challenges or outcomes you experience.
You'll also notice that those thoughts and feelings may be accompanied by certain sensations in your body, for example:
Your thoughts, feelings and sensations are signs of your Inner Guidance System at work. They are clues🕵️ to what is going on and how to regain your composure and become your best self. Accessing the wisdom inside - An example By tuning into what's happening, you can shift how your thoughts or perspectives about the situation, how you handle it and how you feel about how you handle it. 👉 For example, perhaps you have a tough conversation coming up. When you paused and tuned in (pondered), you may have noticed:
But that isn't the end of The Inner Guidance Cycle 👇🏻 The next step is the PIVOT step. This step is about shifting your perspective. You shift your perspective by getting curious and asking yourself questions. You may ask yourself questions like:
The answers you come up with could be something like:
This new insight helps you move forward or PROCEED
Accessing your inner wisdom via The Inner Guidance Cycle will help you navigate your to-do list and relationships while you manage your emotions and be your best self. To learn more about each step in The Inner Guidance Cycle, dive deeper with this article. I know you want to lead with confidence. But if you are like most women leading in nonprofits, you often spend more time feeling your confidence fading, doubting you can handle the position, and feeling overwhelmed. That's no way to lead! Here is the thing though:
The problem is that you don't always believe that. Instead, you:
Lacking confidence makes you look outward When you don't believe in yourself, you look to others to give you direction, insights, and permission.
In the meantime, you procrastinate, delay and second-guess yourself. Confidence comes from inner wisdom You rebuild your confidence and can move forward decisively when you access your inner wisdom. It's when you tune into your wise self, your best self and the part of you that already know you'll feel your confidence soar. It's then that you:
Connect to your inner wisdom and boost your confidence Accessing your leadership wisdom requires connecting to your Inner Guidance System. Your Inner Guidance System is like your internal compass or GPS. To connect to your wise self, PAUSE, PONDER, PIVOT and PROCEED. These 4 Ps are the steps in the Inner Guidance Cycle. When you master these steps and do them repeatedly, you'll be accessing your inner wisdom and leading with more confidence.
Help to learn to access your inner wisdom In Mastering Confidence: Discover Your Leadership Potential by Awakening Your Inner Guidance System, I guide you through the steps of the Inner Guidance Cycle. Understanding the four steps and learning to do them regularly will help you to feel and act more confidently. Find support to master the steps of the Inner Guidance Cycle First, get Mastering Confidence today. As you read it, you'll be developing your courage and confidence and learning to master leadership. Each chapter has an exercise that helps you to look inside to help access your inner wisdom. In addition, you'll find a free course in the book to give you more support through that process and help you complete each of the exercises. Get the book. Get the free course. Master your confidence As you read Mastering Confidence and complete the exercises in the free course, you will find significant shifts in how you feel and lead. That increased confidence and a sense of knowing will show up in:
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