As you go about your day as a nonprofit leader, something may happen, and you may feel your body tighten. For example, your stomach knots up, your chest feels heavy, or your throat tightens or feels dry. Perhaps you overreact or shut down. This physical response may be a sign you may have just got triggered.
We often get triggered when something threatens our values. This response results when we feel something important to us is at risk. Here's how I got triggered this weekend... Let me give you an example. I value order. I like things to be in their place, and I like to have things tidy. However, this weekend I was triggered multiple times by mud on the floor and the result from when someone in my house who didn't think it was a problem not to clean their feet before they came in. (Can you guess who?) We're in the middle of backyard renovations. Unfortunately, with this weekend's rain, my backyard was a mud hole. Each time my husband, the dog, or I came in, a pile of mud and dirt came with us. Because a sense of order is important to me, I would take my shoes off outside, ensure the dog's feet were clean before he came in and immediately sweep up any chunks of mud. This is what triggered me... On the other hand, my husband sees the mess as part of the process, so the mess doesn't bother him. So it's not a problem for him to walk around barefoot outside and come into the house. He values freedom, ease and relaxation. He likes to be barefoot, and walking around in the grass and mud doesn't bother him. The house will get cleaned eventually, so what's the big deal? Which camp are you in?
This is how knowing my trigger helped me Knowing that I'm triggered by disarray helps me manage my emotions and be somewhat humourous about my incessant need to clean. Aware that the tightness in my chest is building, I can manage my frustration with my husband by managing my self-talk, taking some deep breaths or distracting myself with something I enjoy. Jenessa's story.. During a coaching call the other day, my client Jenessa became aware that when others aren't accountable for their actions or in-actions, or their responsibilities etc., she is triggered. Jenessa feels her chest tighten, purses her lips, and sometimes clenches her hands. She laughed at the memory of pounding out a response to a chat message when she was annoyed with someone shirking their responsibility. Does either of these feel familiar to you? Just as...
This is why identifying your triggers is important Identifying triggers is part of working with and understanding our values to help us be more emotionally intelligent and confident in our abilities. When you know what's important to you and what it feels like when that thing (i.e. order, accountability) is being threatened, it's easier to choose a response than react in a way you may regret later. Below you'll find steps to help you find the clarity around your value to help you be more intentional instead of reactionary. 5 steps to use your VALUES to be more emotionally intelligent Here is the process to help you find the clarity around your value to help you be more intentional instead of reactionary. 1 - Identify your values 2- Get an understanding of what your values mean to you
3 - Determine how your values show up in your life 4 - Pinpoint what's going on when you are aligned with your values or not 5- Get clear on what triggers show up when things in your life aren't in line with your values This deeper understanding of your values helps you to manage your emotions, navigate tough conversations and focus on what matters most when it matters most! One more example... If you are trying to wind down a conversation at a meeting, you may value timeliness or efficiency. Your annoyance with those who are dragging the conversation out is triggering that value. That's why you are:
Conversely, your peer may be
See how that all works together? Need some help? This month inside my membership, I added a worksheet to the Values Verification course, helping members identify their triggers. If this is part of what you need, or the five steps listed above, check out the course here and if you think it would be helpful, join the membership here. When you join The Training Library membership, you'll become confident in your leadership abilities, learn to bounce back when adversity hits, discover how to be your best self and find a place to belong! Becoming emotionally intelligent and confident in our leadership abilities takes time and requires skill development and increased awareness of what makes us tick! To do this, take responsibility for where you are and where you are going by creating your own personal and professional development plan. Intentional development is your path to success in both your leadership and life. Read this next: The 8 most overlooked definitions in leadership and why they matter
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I bet there are times you wish you could be involved in an engaging leadership experience? Not a one-off course, webinar or conference session, but an experience, over time, that deepens your learning!
In 2012 I did that. For 10 months, about 20 other leaders from around the world and I learned together, online and in person. Four times we met for a week at a time in California. Between those sessions, we met online and had partner projects that required us to meet in person with our partners. It was an incredible experience. It was also one of the most transformative things I've ever done. Not everyone can do something like that, but we can create learning experiences for our teams. Not training per se, but an experience where you learn, grow and develop over time. I am blessed to be working with a large group of nonprofit leaders for nine months to help them become inspiring leaders. Inspiring leaders motivate and engage their teams, so they enjoy their jobs and do meaningful work together. One of the first things I covered with the participants of the Inspiring Leadership group was the four fundamentals of leadership. They are the base for the future of the work we do together. Even though you may not be involved in a group program, you can benefit from these fundamentals and use them over the next several months of your leadership journey. I'll give you a brief overview and share some suggestions that you can do to work on yourself! Then you can create your strategy and plan for growth. The 4 fundamentals of leaders Be yourself As teenagers, we spent a lot of time figuring out our identity, answering the question, who am I? But as we mature, we have spent more time conforming to what's expected of us than who we are and are more focused on; how do I fit in? As such, we've often lost touch with who we are. The first thing I do with individuals or teams is help them identify their strengths, values and morals. Understanding what makes you tick, thrive, and the triggers that make you react is fundamental to inspiring, motivating and engaging others. Suggestion: Take time to consider:
Extra Resources for The Training Library membership members:
Develop yourself Ongoing personal and professional development is critical. For example, when I was in the ten-month leadership program, we had a list of required reading, each had a coach, and we learned A LOT about leadership and ourselves. At the end of the course, I committed to continue learning to be a better speaker and joined Toastmasters. I'm still involved! Suggestion: Create your learning plan
Extra Resources for The Training Library membership members:
Take care of yourself Taking care of yourself is critical for effective leadership.
Suggestion: Commit to wellness
Extra Resources for The Training Library membership members:
Teach others to do the same If you want the best for and out of the people you work with, they need to be themselves, develop themselves and take care of themselves. Teach, role model and mentor these habits to them. Suggestion: Coach your people
Extra Resources for The Training Library membership members:
Starting the journey of mastering these fundamentals is critical for you to BECOME confident in your abilities, BOUNCE BACK when adversity hits and BE your best self! Some days are hard
Sometimes many days in a row are hard. Just a few days ago, my husband and I attended the funeral of a colleague of his and a father of three daughters, two of which are friends with our girls. That's the second of my one daughter's school friends that have lost their fathers in the last month. Yesterday I learned that a colleague of mine lost her adult son, the father of my colleague's grandchildren. On a coaching call this week, I spoke with a client who had just lost their father-in-law and, within a day, found out that their mother may only have a few days left to live. On social media and in conversations, I listen to stories of the ongoing war and the rising costs of everything. I hear references to so many "isms," inequities, injustices and downright stupidity. This week there was mass destruction in a storm that ravished eastern Canada and many deaths. And there was another school shooting this week. My heart aches—the tears flow. I wonder why. I sob What do I say to you this week? How do I create hope and optimism for you? What words can I offer that can make any difference? I don't know the answer to that. What I can tell you is how I make my way through it. If what I do can offer you any hope, I offer it to you also. One fundamental belief I live by is that I can't change anything other than myself. I wish I could impact everyone, but I can't touch everyone in the world. But I believe that the way I positively impact others through any connection I have can have a ripple across the globe. I remind myself my purpose here on earth is to bring the light. So after reading the latest news this morning and feeling my heart drop once again, I had a choice to make. I could go down the social media rabbit hole and get angry, scared and depressed, or move through the pain and shift my energy. So I played Let the Light In and, through my tears, reminded myself that I must do that. What's interesting, though, is that letting the light in with you or for myself is not just shifting our focus to the positive. Instead, before we can move to the light, the positive or the joy, we must stay in the dark for just a little bit longer. We need to stay where we are and experience this hurt, pain and sorrow before we can let it go. I was coaching a client this week, and through her tears, we talked about how lonely Leadership can be. When coaching another client, we talked about the anger and frustration with the organization she works with. In a third coaching conversation, we stayed with my client's irritation long enough to name it and identify the trigger. We stayed in the dark, the yucky and uncomfortableness, each time, rather than hop over it. I learned a long time ago that numbing out pain, hurt and darkness does not work. Numbing out the "bad" emotions also numbs joy, contentment, inner peace, and happiness. We need to experience the full range of our feelings to experience the full range of our emotions. Otherwise, we feel more flatlined, which does not feel good either. To let my light in and let my light shine and help you do the same, I must crumble to my knees in moments like this and fall apart. I must pray through my tears as I feel my heart breaking wide open. It is only when I experience those cracks that I can then allow the light to shine in When I can feel the whole range of emotions, what hurts like hell, can I then experience what feels so good! Last week I went for a walk and crossed paths with a young boy walking home from school. We had a little chat. The conversation was nothing crazy, nothing miraculous. We talked about his day at school, where we lived, and who we knew in common. Yet, when I walked away from that moment, I realized I felt immense joy. I'm sure my heart was glowing. Such a simple, ordinary, inconsequential encounter had such a profound impact. But, here's the thing, I can't feel that joy without feeling today's deep sorrow and pain. I can't feel the softness of my granddaughter leaning into me for a hug and telling me she loves me, and stay there just a little longer, soaking in love, contentment and pure bliss, if I hadn't cried in sorrow earlier in the day. I can experience the awe of an eagle soaring over our family picnic for several moments, lost in his freedom, ease and grace, and feel that wash over my body, calming me and bringing me peace. I can feel that because I also let tears fall when I read another news story of loss, devastation and hate feeling just as profoundly in that moment, at the bottom of the arc. If you're interested in my advice about dealing with all that is "wrong" with the world, it is this: Feel the full range of your emotions. Let yourself experience whatever you're experiencing.
Life and leadership are about ups and downs. There's no way around that. If you don't want to get stuck in the mundane, the rat race, the flatline of feelings ebb and flow with everything. Here are 4 resources to help you LeAnne Rimes - Chant Album Spotify Apple Music This is my go-to album when I need to feel — Feel joy, sorrow or just feel whatever I can not name. Atlas of the Heart - Brene Brown A reference book for 87 emotions I come back to it repeatedly to understand, feel, and make a bit more sense of what I am feeling. Unlocking Us Podcast Episode Atlas of the Heart, Audience Q&A, Part 1 of 2 with Brené Brown, Ashley Brown Ruiz, & Barrett Guillen At minute 20, they answer a listener's question on compassion fatigue and secondary trauma It's easy to think that we have compassion and empathy for the world around us, but we are often creating secondary trauma in ourselves, which is not helpful either. Brene's answer to this question helped me understand why I felt so incredibly distraught after the funeral I attended on Saturday. I had gone into secondary trauma, imagining what would happen if my husband died and how our kids and I would cope. I was reliving the experience, having climbed over the metaphorical fence as Brene talks about. Note, Brene references the Sandy Hook shooting :-( Permission to Feel - Marc Brackett While the subtitle is Unlocking the Power of Emotions to Help Our Kids, Ourselves, and Our Society Thrive, the book is full of learning for adults. Mark provides tools to help develop your emotional intelligence, including his RULER framework and Mood Meter. I use these with clients frequently. I won't tell you that it's easy, but this is the only way I know how. Feel free to show your other strategies with me so that we may all learn together how to navigate this world we live in. I am sending you much love, hugs and light today! Do you wish you had more time or energy? Or perhaps both?
I've been talking to several clients lately who are struggling to fit everything into their days, and they are finding it draining. Yet the truth is, if we look at the slots in our calendar and match that up with our to-do list, we will never fit it all in. There's just no way. Focus on energy rather than time But instead, if we look at our energy levels and what's draining and boosting our energy, we may find some hope. We all start each day with a battery level of energy. Sometimes our batteries are full. Sometimes not so much. Some things happen in our day that drains our battery. Other things boost our power back up. Consider these examples Nancy told me about a meeting she attended that sucked the life out of her! But, Nancy also talked about a meeting she attended where she felt very excited for the next steps when she left. Olivia finds her one-to-one conversation with one employee draining, and her conversation with another employee tends to lift her up. What's the difference between one meeting to another? Or from one relationship to the other? Why is it that one drains us and the other boosts us? There are a lot of factors! However, many of us believe we can't control the factors when in truth is we can control some of them. Here's how they've regained energy For example, Rebecca knows that if she's had a draining meeting, she needs to make sure she schedules some buffer time to recharge after. So she plans to go for a 15-minute walk after to increase her battery level. Anjali has realized that many of her employees find value in 20 minutes touch base meetings rather than a full hour and that it's less draining for both of them. They use an ongoing document for creating the agenda ahead of time. This document also allows them to cover as much content outside of those meetings as possible, such as program updates. As a result, the meetings are less draining and much more efficient! The 3 energy drainers and how to recharge What drains us falls into three main categories: People projects and problems. Below you'll find tips to help keep, maintain or recharge your energy level. PEOPLE While you can't get rid of everyone in your workspace that drives you nuts, you can change how you engage in a relationship with them. DO THIS: Consider which might work to shift the energy drain you experience from some relationships.
PROJECTS We often find projects very overwhelming, and many of them have time constraints around them. DO THIS: Break the projects down into smaller pieces, so you're not as overwhelmed. Rather than write the big project on your to-do list as one gigantic, overwhelming item, create tasks from the smaller project pieces. Seeing smaller parts makes a shift in your mind that engages you to get them done rather than pushing away. Time management guru David Allen reminds us that projects and tasks are different. Tasks belong on our to-do list. Projects belong on a weekly strategic review list. PROBLEMS Many problems are energy drainers because we spend so much time worrying, fretting, and wishing them away. It's like we have open tabs in our minds that continue to draw power and energy on us all day long! No wonder you feel drained physically, emotionally and mentally at the end of the day! DO THIS: Schedule time for strategic thinking. Taking time to intentionally do some critical thinking, weigh the evidence, and consider other perspectives helps you to make a decisive decision. One of my clients does this at her kitchen table, another on the run. A tip here is that we rarely do good strategic thinking with our hands on the mouse. It requires a different way of thinking, which happens in the shower, cutting vegetables or tending to the garden! So schedule that time in as WORK TIME!!!! I bet you'll feel reenergized, clearer and liberated from that stuck place you've been in! Put yourself back in control of your energy. First, be conscious of what drains you and how to regain your energy. Then, monitor it regularly and do what you need to keep your battery at a level that allows you to lead with impact AND have energy left for the rest of your life! As I walked into my office, my administrative support, Wendy, asked me a question. I turned and glared at her. Then, as I turned back and kept on walking, I answered Wendy through my teeth! I certainly didn't have the patience for her BS right now.
Timeout! But....why didn't I have the patience for Wendy at this moment? Was it because she had done something wrong? ** Possibly, but the way I handled it was all on me. Being Bitchy Ok, let me start by saying I do not like that word at all! If you can give me another word that we all know and understand to describe what I mean, please message me and tell me a better word. It's not merely being rude or being cranky it's more than that. And we've all been there. Staff challenges I've had my fair share of staff challenges, and I bet you have too. We have staff that don't get along, stir the pot on the team, mess up with clients, neglect their paperwork, or in general, are somewhat incompetent at their job. And we need to address those issues. How are you addressing the issues?
Instead, you probably want them to say something like, "That was a tough conversation, but I feel like she's supporting me and wants to help me out." What gets in the way? We are women leaders. There is a lot that can get in the way that has nothing to do with the work, the person we are dealing with, the sector or the issue at hand. ▶︎ It might, however, have to do with that time of the month. ▶︎ It might have to do with that time in our life cycle. ▶︎ It could also be that our hormones are off due to our diabetes or thyroid issues. ▶︎It might result from a lack of sleep because our toddler kept us up, we fought with our partner or dealt with night sweats half the night. Hormones, emotions, burnout How you respond to a challenge with your employee is less about the words you use and more about how you deliver that message. Hormones, emotions and burnout all factor in. They are all things you need to be aware of, manage and, yes, at times, workaround. 3 strategies to help you manage your reputation 1) Be mindful of your body, mind and soul
2) Be in control of your schedule so you can adjust when needed based on mood and energy levels.
3) Be honest
We respect vulnerable leaders Most of our nonprofits are full of women, all of whom are likely going through similar emotional, hormonal and energy roller coasters. When you acknowledge where you are at, it makes you seem more human and permits others to do the same. Humour is useful in these kinds of situations if that's a strength of yours, but so is self-compassion, kindness, honesty and bravery. Extra Resources For those of you in The Training Library, here are some resources you might want to check out to help you ditch the bitchiness and lead with confidence!
You are human! Don't forget that Remember, it's not what you do as a leader that counts. It's how you do it. And you are a human being. You have emotions, hormones and a life outside of work that factor into how you lead. Don't forget to take that into account. When you do, you'll ditch survival mode and learn to thrive in both your leadership and your life! |
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