KATHY ARCHER
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I bet you don't know this but OMG you should!

3/10/2019

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I bet you know what you don't want as a woman leader. But do you know what you DO want?
👉️Do you know clearly?
👉️With specificity?
👉️In detail?

I think we can agree you know kind of what you DON'T want:
You know
  • you don't want to feel like you are in survival mode all day every day. 
  • you don't want to feel incompetent, incapable, and out of control anymore.
  • you are so done with doubting yourself, hesitating and holding back.
  • you're tired of being tired 😩
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You probably know generally what you DO want:
✅You want to feel better. 
  • But what does that mean?
  • Happy and joyful? Content?​

✅You want to get stuff done on your to-do list
  • But what does that mean?
  • Complete all 57 things every day?
  • Clear it once a week? 

✅You want to do the work that really matters.
  • But what work are you talking referring to?
  • What work, specifically is that? 

✅You want to be a better leader.
  • But how so?
  • How would you know if you were?
  • What would you be doing differently than now?

✅You want more family time.
  • How much time? When?
  • Daily or just more time on the weekends.
  • Does that include one-to-one time with your spouse or kids?
But are you clear on what you DO want? 
💎CRYSTAL💎CLEAR?? 
An example to make it clear 😊
Let's imagine you're going to purchase a new car.
  • You walk into the showroom, and the salesperson says: What are you looking for?
  • You can't merely answer: A new car.

👉️You need to get 💎CRYSTAL CLEAR💎
  • Do you want a 4-wheel drive, two-door or four?
  • Are you looking for a gas car, diesel or electric?​

The same is true if you are buying a house, looking for an outfit for that special occasion or for that matter, picking a life partner. 
You need an idea of what you want. 
The more specific, the better ✔️
For example:
  • It needs to have lots of legroom in the back seat
  • My daughter's colours are pink and grey, and I want it to complement those colours 
  • I need LOTS of closet space

Back to you and getting out of survival mode:
Let's go back to last week's discussion on survival mode. You know what you don't want. But do you know, specifically, with precision and 💎crystal clarity what you do want? I'm going to suggest it's time you did.
Get really clear on what thriving means for you
You need to get clear on what the other end of the spectrum looks like for you. I call this your thriving target. Take time to create a vision for yourself that precisely includes what you want.
This may example may look similar to your Thriving Target
⭐️I leave the office no later than 6 pm daily.

⭐️I have 1 hour a week to read a book for my leadership development.

⭐️I engage in 1-1 conversations with my four managers about their growth plans monthly.

⭐️I have a least 10 minutes a day to think strategically before I have to manage people, delegate tasks, or deal with things.

⭐️I have a manageable workload. I'm confident in my ability and have a supportive work environment that allows me to delegate some tasks, say no to others and reprioritize when new opportunities arise.
DO THIS to create your thriving target:
  1. Schedule time in your agenda (No, I won't stop nagging you about actually scheduling time in because honestly, if you don't schedule it, chances are, you won't do it!)
  2. Free write about what it looks like for you to thrive in your leadership role. Make sure to focus less on what you don't want and get more and more specific on what you DO want.
  3. Grab this guide Your Thriving Target to go a little deeper into what it looks like for you when you ditch survival mode and begin to thrive more in leadership and life!


There is one little ⚠️WARNING ⚠️ I want to share.
Creating that target won't make it happen. It's only the first step.
You've then got to come back and create a plan and do the work to get there.
  • Doing that work is often uncomfy - Setting boundaries
  • It requires you to focus on something amidst the distractions - Can I just ask you a quick question?
  • Oh and...um ugh...it means you've got to get really good at managing your thoughts and emotions. Because let's be honest. Just saying you are going to leave at 6:00 doesn't take into account the guilt you feel about the project that's due tomorrow, the thoughts about how bad you'll look if you don't complete it on time and the overwhelming urge to "just this one time" stay late.
-That requires you to focus on your self-control, inner discipline or willpower. Yes, there is that willpower word again. 

🆘HERE'S A GREAT OPPORTUNITY FOR YOU
If you've been thinking working on the Willpower Essentials course but haven't had time to register, start or finish the course, now's the time to do that.
For 7 weeks, I'm going to be guiding you through the course, week-by-week in the Willpower Essentials Study Group.
  • MEMBERS: If you are a member of The Training Library and want to join in, just reply to this email and say you want to join.
  • NON-MEMBERS: If you are not yet a member, you can join now or purchase the course separately.

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Lead with integrity and your team will trust you!

2/9/2019

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What if I told you that your ability to lead with integrity is only as good as the management of your stress? It's true! 

Consider these questions:
  • If you are tense and agitated, how quickly are you making decisions? 
    • And, are they the decisions you would have made if you'd taken a few minutes to breathe and reflect with more focus?
  • If you have a mountain of deadlines, meetings and emails weighing you down, will you take time to reflect on what's deeply important to you?
  • If you are numbing out with painkillers, prescriptions, alcohol, social media or Netflix, can you think clearly about how to stand up for what you morally believe in?

I'm guessing you'd say no to those questions.
However, if you are like most leaders self-care, wellness and your health are often put on the side while you put out fires, juggle crisis and focus on just surviving this meeting, just getting through today, or coping with this busy time.

Keep reading to learn how you can gain the trust of your team and have them judge you as being a leader with integrity.
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Leading with Integrity
Remember, the #1 thing people are looking for from their leaders is integrity. They want to know that they can trust their leaders. They want to be able to TRUST YOU!
Your followers want to be able to TRUST you...
​

✅Trust you to do the right thing.

✅Trust you to take care of them.

✅Trust you to be upright, moral, conscientious, honest, caring, compassionate, fair, open, inspiring AND help them to be all of those things too.
Stress and Integrity
When our bodies are under incredible stress, which is pretty much every leader, our bodies shut down many of their functions. Things like empathy, compassion and strategic thinking go out the window. Stress causes us to have tunnel vision, focusing only on the tiger in front of us and not the tribe around us. Stress causes us to be nearsighted. 
​
  • When you are stressed, are you likely to say the right thing, or take the easy way out?
  • When you are stressed, do you focus only on surviving yourself, or do you ensure your team is well taken care of?
  • When you are stressed, is it easier to let things slide, focus on just getting things down rather than building relationships.
  • Can you be emotionally intelligent, noticing your frustration, anger, embarrassment and irritation and manage it?
  • Can you be inspiring, motivating and encouraging when you've got nothing left in your tank?

Nope. It's not possible.
What you will be, instead, is what I was when I was overwhelmed with the responsibilities of leadership and not taking care of myself; Bitchy, grumpy, exhausted and anything but motivating, inspiring and in integrity!
Do this:
Take care of yourself, my dear. You must! 
To be a great leader, who leads with integrity, you need to get solid sleep, eat healthily, move your body, restore your spirit and learn to use your breath to calm your body, mind and soul.

It's when you practice self-care, not just at the end of the day, but throughout your work day, that you'll find you can lead with integrity

Living and leading with integrity takes some time and effort on your part. You need to get clear on what you believe, what your values are, and what hill's you'll die on. You'll never do that work to get that clarity when you are just barely getting through your days!
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Ongoing training to grow women leaders in ​🇨🇦 Canada's Nonprofit Organizations.

​Not a member of The Training Library yet? 
​
​Join for $19.97 and enjoy a monthly webinar plus a library of courses to support your ongoing personal and professional development that is affordable and easily accessible!

Discover the details here
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How to tackle that next tough talk with your confidence intact!

12/8/2019

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Are you ever about to enter a tough talk and wonder if you've got what it takes to pull it off? 

If you have read the first chapter of my book, you know I have! In one particularly challenging meeting that's hard to forget, I wondered if I was about to upchuck my morning oatmeal...but I digress...​
️If you are really curious to hear the whole story, you can listen to the first part of my book for free here!
If you struggle with tough talks and want to learn how to prepare for them, keep reading!
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3 Kinds of Tough Talks!
There are certainly more than 3 kinds of tough talks, but let's look at what might constitute a tough talk.
  1. One-to-one meetings that are dealing with performance issues or completing a performance appraisal.
  2. Group meetings where you are leading the conversation. These meetings might be tense, charged, or complicated.
  3. It might be that the tough meeting you are entering is with someone that you deem more important than you or superior to you. For me, that would have been my boss or my funder. In those kinds of meetings, I might have been asking for a raise, a promotion, or to take a training course that costs a substantial amount or would pull you away from the team.

What makes these talks tough?
What makes these talks tough for you, me, or anyone else? For any talk to be considered "tough," they all have one thing in common.

Do you have any guess what the one thing is that makes talks tough?

The one defining factor is...
The thing that they have in common is that you THINK they are tough. That's it!! Each of us can enter the same meeting, and some of us will think that it's going to be a tough meeting, and some of us will think it will be just fine.
It's your perspective on it that makes any conversation tough
It's time to turn it around
You need to change your perspective if you want to enter your next meeting or talk and not see it as tough.  I am not suggesting you snap your fingers and say, "It's easy peasy!" No. A perspective change is about seeing in a way that is ALSO true.
3 ways to change your perspective about upcoming talks
To change your perspective, do these 3 things:
PictureLearn more about the Inner Guidance Cycle in my book Mastering Confidence.
1) PAUSE before you engage in the conversation.
  • Mindfully and intentionally prepare for your meeting

2) PONDER your current perspective
  • Ask yourself: What's the story I am making up about this meeting?
  • You are telling yourself something about your ability to handle it.
  • Ugh...this is going to be hard.
  • I am NOT good at conflict!
  • S/he's going to think I'm a bully if I address that issue.

2) PIVOT to a new perspective
  • Ask yourself: What is another story I tell myself about my capacity to handle this talk?
  • You are telling yourself something about your capacity to handle it.
  • This meeting will be tense, and I've prepared well for it.
  • I'm getting better at handling conflict because I am becoming more emotionally intelligent.
  • I know my goal is about helping this person grow, and I'm learning how to best do that in a way that they feel supported.​

Feel the difference? It's not easy peasy, but it is doable! And, you, my dear, have got this!! Now you are ready to PROCEED with confidence that you can handle the talk

Want more practice?
Not convinced? No, perhaps not. This work takes practice. But please keep at it. This is why I am always harping about the need to do the inner work. Practice makes progress!

️If you need more help with preparing for upcoming tough talks, I encourage you to check out this webinar inside of The Training Library: Preparing for a Tough Talk: So you can handle it with integrity!
Here's the bottom line: 
I believe you can handle tough talks with your confidence intact? 
​Do you?
For more help, join The Training Library today! Learn more here
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Listen to how this leader coaches her staff effectively and how you can too!

11/7/2019

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I'm guessing you have on a pair of heels, dress shoes or casual shoes...at least if you are reading this during your workday. On a typical workday for me, I spend the majority of it in slippers  I switch to runners...then back to slippers.
The exception is when you see me face-to-face at a speaking event, I'm rockin the heels! ​
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Recently I needed a new pair of inside runners.
I headed down to the local store and spied this cute pair of polka-dot ones! I grabbed size 7 off the shelf, expecting to ensure they fit and be quickly on my way. They were tight. Too tight!
I tried on a pair of 8's, and they fit just fine. I was hesitant, though. Really? I'm usually a size 7. I wandered around the store with the 8's on just to be sure. In the end, I brought them home and love them!
Just right! 
Putting my feet into the size 7 and finding them too small was feedback. If the lady at the store had looked at me when I walked in and said here's a size 8, no need to try them on, I would have thought she was nuts! It was my own feeling that helped me choose the larger size.

Feedback and constructive criticism are not the same!
Feedback is a critical part of learning and growing, yet so often missed as we develop ourselves and our teams. Far too often, feedback is really constructive criticism!
Constructive Criticism is a scam run by people who want to beat you up.
And they want you to believe they are doing it for your own good!
Cheri Huber - There is Nothing Wrong With You
Ouch! How true is that!

FEEDBACK is an ART
Feedback instead is the art of pulling out the best in people so that they may become even better! It is giving them information they can work with. But when feedback is primarily presented as constructive criticism or advice-giving, it doesn't make the person feel good or inspire them to reach inside to be their best. It often puts them on the defensive and sadly often shut down.

3 Strategies for giving effective feedback
If you want to give feedback that grows and develops your staff in a way that is motivating and inspiring, try these 3 strategies.
1. Get curious
Instead of fixing, solving and giving advice, get curious about the person, and where they are heading.
Ask yourself:
  • What do I want to see more of in them?
  • What are they already doing that is similar to that or where are they already doing that?


2. Ask questions
Don't begin by telling them what to do, what they need to fix, and how they should do it. Instead, ask them questions that help them to provide their own feedback.
➡️Please don't ask: So do you know where you screwed up? 🥺
Try these questions:
  • What worked well for you in this situation?
  • What challenges did you discover?
  • What ideas have you come up with for addressing those challenges?
  • What new ideas might work?


COACHING IS...
By the way, this kind of feedback is coaching! Coaching is different than supervision, which is often about direction giving, fixing and solving. Coaching starts with inquiry, curiosity and questions.

3. Give positive feedback
Tell them about a time when you noticed they used a strength to solve their problem, handle a tough situation or figure something out.
An Example of giving feedback via COACHING in action
The story
Rebecca comes to you because she's short-staffed for the group home this weekend. She wants your help to figure it out.

The initial self-reflection that is often missed by most leaders:
  • What do I want to see more of in them?
    • I want to see her take more initiative in connecting with other Team Leaders to share casual staff✔️
  • What are they already doing that is similar to that or where are they already doing that?
    • I've seen her work with the other team leaders to organize training✔️
The coaching conversation:
Ugh! I get it, Rebecca. This is an ongoing challenge for your group home, isn't it?
Remember we were talking about it a few weeks back when Gary quit and Sasha was sick.
  • Do you remember what worked well for you in then?
  • What is the biggest hurdle you are having trouble with this time?
  • What ideas have you come up with for working to cover the shifts?
  • What are some new ways you might try to work through this?
You were quite resourceful last month when you were trying to get your basic training done for your team. You worked with the other team leaders to coordinate shifts and training schedules. That skill of resourcefulness is one that comes in quite handy as you lead in nonprofits.
  • How might you use that skill today?
Sounds cool right! You can do this. It might take some practice, but you can transform the way you engage with your team into an inspiring and motivating conversation that helps your staff grow into their full potential. 

Do you want to get better at coaching your employees?
If you want some more help with this, join me for this month's webinar: Creating Comfortable Coaching Conversations. 
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Ongoing training to grow women leaders in ​🇨🇦 Canada's Nonprofit Organizations.
Not a member of The Training Library yet? 
​
​Join for $19.97 and enjoy a monthly webinar plus a library of courses to support your ongoing personal and professional development that is affordable and easily accessible!
Discover the details here
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Become the female role model for the future generation of women leaders!

4/4/2019

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Why are women not rising to the top as equally as men in nonprofits? Because we are not! Here are the statistics in Canada's Nonprofit"
  • Women make up approximately 75% of the workforce in our nonprofits organizations
  • Yet, women hold only 40% of top leadership positions in our nonprofit organizations
Hmmm, does something about that not quite sit right with you?
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What is holding women back?
  • Some women don't want the roles at the top as they can't balance work and life in a way they want.
    • But what if there was more flexibility offered? Would that change their desire for leadership positions?
  • Some women are not offered the positions, despite being equally or more qualified than their male counterparts.
    • But what if collectively we called for gender equity? Would more women be able to advance?
  • Some women are less qualified because they've taken time off to have children and raise their families, so they have less experience and perhaps fewer credentials.
    • But what if there was a way to catch up, or keep up?
Charity Village recently is offered a free webinar in which the Ontario Nonprofit Network (ONN) shared key findings from their recent report Decent Work for Women and the 10 solutions ONN is working on. This session was relevant across the country as we all work together to change things.

Change though, won't come from a report. It will come from action. The challenge is, that many women continue to feel oppressed, bullied and lack the confidence to step forward.
We need to take this part into consideration as well:
Before many women are ready to come forward, they need to develop their courage and confidence. For many women, they will do that when they find their authentic leadership style and owning it. ​
​It's about leading with confidence to be ourselves.
We need to become the female role models for the future generation of women leaders
For far too long we've been mentored by men, had male role models and seen bits of success by acting like men leaders, but feeling like frauds. That inner turmoil between who we really are and how we want to lead with how we think we SHOULD lead has cost us our confidence, career advancements and quite frankly, our sanity.

You know I have been a strong advocate of leading aligned with your values, belief, morals and ethics. I've also been known to get on my soapbox more than once about how you need to do the inner work to get there. Well, back up on the box I get....

MY RANT:
Here is the thing, my dear, authentic, compelling, impactful and enjoyable (yes, you can enjoy your role) comes when you are "in character" not out of character. When you are "acting" like someone you are "supposed" to be, you'll continue to find that you feel overwhelmed, under-appreciated, and lack meaning in your work.
  • INSTEAD, a leader with strong character leads with authentically with their natural traits, their values and leads with integrity 

I'm so passionate about this that I've devoted this month's webinar to helping you compete authentically with men for the leadership position and respect you desire by learning to lead with your leader character.
DO THIS:
  • Understand why leading with your strength of CHARACTER is essential!
  • Learn how to develop 3 key CHARACTER traits crucial to effective leadership
  • Feel like you have a plan to learn to lead with more confidence and CHARACTER!
THIS WEBINAR IS NOW OVER however can be accessed when you become a member of The Training Library
Not convinced character is critical for you? Let me ask this:
​

Which list of Character Traits do you aspire to?
List # 1 - Words from your employees:
  • She is so cold. 
  • I can’t trust her.
  • She’s unreliable.
  • She is so dishonest.
  • She is condescending and demeaning.
List # 2 - Words from your employees:
  • She is fair.
  • I love her honesty.
  • She is a woman of integrity.
  • I appreciate her ability to be decisive. 
  • She has such determination and persistence.
Character matters, BIG TIME!
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The one word NOT to use with staff when giving them feedback

21/2/2018

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There is one word you should NOT use when you are giving your staff feedback, praise or encouragement. 

You may already have an idea what it is...but what do you use instead?

You’ll learn that, when you watch this FB Live session:
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LINKS from today's session

Listen to the beginning of MASTERING CONFIDENCE here

Find your GUIDE SHEET #27 - Create your powerful vision + Chapter from Mastering Confidence

MASTERING CONFIDENCE INTENSIVE - Join the 8-week online program

Join the CONFIDENT WOMEN LEADERS Group here
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Discover when you should lead and when you should manage

2/2/2018

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Regardless of our title: supervisor, leader, boss, director, manager, team lead...there are times when you should be managing your employees and team...and times when you should be leading them. But how do you know the difference and when to do which?
Find out on this FB live session!
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LINKS from today's session

Join me in THE TRAINING ROOM
Find your GUIDE SHEET - Leadership Training Needs:

Join the CONFIDENT WOMEN LEADER'S Group here
Find MY BOOK -  Mastering Confidence: Discover your leadership potential by awakening your inner guidance system
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Learning to LOVE Leadership

1/9/2017

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,Do you have a love/hate relationship with your job, your role, your team or your organization?
I sure did! It sucked the life and fun out of me!
Do you want to learn how to lose the loathing love the work? 
On this week's FB Live show I talked about what I did and you can too - to learn to love leadership. Let me give you a bit of an overview here.
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I was in a pretty toxic environment
In my book Mastering Confidence, I tell the story of a time when my team was just a wee bit toxic. Ok, honestly, very toxic. At the time, I blamed everyone around me. It was her fault, his fault, and their fault. Certainly, I wasn't the one to blame. As such, I didn't want to go to work. I dreaded it each morning as I got ready and headed into the office. Whenever I could, I avoided certain people, teams, and sites. I loathed my job.

It took a shift in my mindset and some learning to turn that around.. I need to take responsibility for my self, my impact and move from victim to leader. I find that many of the women I work with also struggle in this way.

My client was in a pretty toxic environment
Take Rebecca for example, she came to me a few months into a new promotion. Initially, when she took the role of a supervisor on she loved it. That quickly turned to overwhelm, extreme dislike for her boss and frustration with her team. Rebecca felt like no one listened or cared about the work or her. She found she was turning into an uncaring person, simply focused on the tasks for the day. 

We both need to see things differently
When we started coaching, the first thing I began to do was help Rebecca gain an understanding of herself. She needed to get clear on what her values were. She began to get more connected to her inner guidance system, which helped her recognize what triggered her, her self-talk and take back control of her emotions. It was the same place I started when I turned my team back around from toxic to strong. Once I figured out how important family was to me, honesty and my deep connection to the work we were doing, I quickly realized why I had reacted to so many things that had happened in the preceding months. 

We moved from ourselves to focusing on our team
The next thing I worked with Rebecca on was helping her to see her team as individuals and realize her job was to grow them. She started to see them differently as I'd also began to see my team in a new light. It is always fascinating for me to watch my clients now take the same journey that I did so many years ago. That path is seeing an individual's strengths, identifying their potential and putting a focus on growing them and helping them to realize their full potential. It's an amazing feeling to turn from seeing your staff as "problems to be fixed" to "potential to be drawn out."

We both reconnected to the love of our job
The final thing that helped Rebecca to learn to love her leadership role again was taking her newfound inner growth and her shift in her mindset about her team to the bigger purpose of their work. Why do you do what you do? What difference does your work make to the community you serve? These questions helped me years ago to really find that passion and inner spark again. Rebecca lit up too when she began to find the answers to these questions. 

This is what we did in a nutshell
These three things, are the things you can also do to move from loathing your leadership role to loving your leadership role
  1. Grow yourself from the inside out
  2. Grow your team members
  3. Connect you and your team to your purpose
Grow yourself
When we get stagnant, bored or overwhelmed, it's often because we've been focusing on everything that's been happening and missed growing ourselves. That might be taking some training, but more so in leadership, it is an inner growth journey you need to go on. You need to get clear on who you are and the type of leader you want to be. That inner journey helps you to identify your vision for your work and your team and reignites your passion for your work. It is the journey I take my women on who go through the in the courses in The Training Library. The courses help you to increase your Emotional Intelligence. This is a critical component for successful leaders.

Grow others
A really great leader knows their primary job is to grow their team members. They know they need to find that nugget inside each employee and make it shine. That often takes some effort and considerable patience. But it's worth it. You need to coach, mentor and inspire your employees. You are looking to take them from an average employee to a stellar team member. See that potential within them and draw it out. This is a skill...one you can master my dear if you work at it! See it as a challenge, rather than a problem.
​
Connect to your purpose 
What legacy do you want your team to leave? I know, that seems like a strange question, and one we rarely consider. However, it is a vitally important question to ask if you want to do great things with your team. And, if you are still reading this, my dear, I know that is exactly what you want. Take time to consider what you are passionate about. Journal about the difference you want to make for your customers or clients. Ask yourself, how do I want to serve them. Reconnect to why you do what you do.
My final thoughts for you
To move from loathing your leadership role to loving it takes some time. Let's be honest; Leadership is a tough gig! However, these three things, when you put your focus on them, will help you to make that shift more permanent. Grow yourself from the inside out. Focus on seeing the potential in your employees and focus on growing them. Then, take yourself and your team and remind yourselves today and every day...why you do what you do. Trust me, my dear, you will find the love for your work again...as soon as you do!

Want to learn more?
Listen to this week's Facebook Live session to help you make the shift from loathing to loving your job. Don't forget to download this week's guide sheet to help you personally make the shift. Remember, you have to do something with this information, or it won't actually make a change in your life!
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3 things to do daily to get stellar employee performance

3/2/2016

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Have you ever felt like an outsider? 
Perhaps you were the one individual in the room that no one was talking to you.
It sucks.
Have you ever felt that not one cares about you?
Maybe your boss didn't have a clue what you were doing or why you are doing it?
​That feeling sucks too.
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I’ve felt I’m an outsider, and I bet you have too
Not all the time, but you’ve probably felt that sense that no one cares about you. You walked into a meeting, and there was a group on the side talking. They didn’t seem to notice that you had entered the room. No raised heads. No eye contact. You overheard their conversation and knew you have something to contribute, but they didn’t acknowledge you, let alone asked for your opinion. Ouch!

It happens
Most of the time you can shrug it off knowing it wasn’t that they didn’t care about you or your ideas. They were just engrossed in their conversation. Perhaps later they did look up, invite you over and away you went. 

That feeling sucks
It’s that initial feeling, though, of not being noticed or not perceiving you are a valuable part of the group that, sad to say, many employees feel on an ongoing basis. They don’t get the impression they are seen, nor do they feel appreciated.  Far too often, employees feel insignificant, secondary and dispensable. 

These people give less than 100%
When you don’t feel respected, you don’t commit to your work. That means you are producing significantly less than 100% of what you are capable of generating. 
When you don’t feel like you matter, that your work counts or that you are cared about, you put your time in and go home. Barely. 

You want 100% employee buy-in
My guess is you want more of your team. I suspect you are looking for committed, dedicated and loyal staff. I bet you want people who are invested and care about the work they are doing, the quality of their work, and the impact they are making.

How do you get that? 
You care. Simply put:
  • you care about your staff as individuals, 
  • you care about the work they are doing and 
  • you care about the contribution they are making.

When you change your interactions with your staff so that they feel that you care about them, their work and their impact, you will find yourself bragging to others about your stellar team players.
Do these 3 things daily to get stellar employee performance
1)    Personally, acknowledge your team members 
Say hi. Use their name. Call them. Send them an email about them, not what you want them to do. Maybe you text your staff regularly.
  • “Have an awesome day today Jess” is an excellent way to start the day. 
  • “Safe travels Bethany” when she heads off on the road to see clients.
  • “Hey, checking in on you Jodi, you looked a little off when you left yesterday.”
2)    Ensure they understand the meaning in their work
Everything people do is connected to a bigger project.
  • Somehow we miss that stapling papers together has meaning. But putting together training packages is part of ensuring staff are highly skilled.
It’s hard to see that going out on our own to do the work, is somehow is part of some new initiative that we are all working on together. But it is, when we get to bring our learning back to the team.

The job of a leader is to make the connection for their team. You need to help them to see that all of the smaller pieces all connected to a bigger project or vision.
  • "Here is the task I need you to do….when you hand that back to me, it will be a powerful addition to the presentation I’m doing to the funder later."
  • "I’m looking forward to seeing how you are developing goals for that client. Cindy and Jim are working with similar cases and struggling to find ways to motivate change. I’m expecting that together we will be able to come up with some new ideas."
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3)    Use all-inclusive language

Approach conversations as if you are all in it together, because you really are all in it together!
Use your words to communicate that everything you are doing is connected, because everything is truly connected!


You can see this in the above example about goals.
  • “I’m expecting that we…”.
It was clear that the whole team is in it together. Yes, each practitioner works on their own with individual clients. But the overall work they are doing is united.

Discovering you do have a stellar team
Make these deeper connections with your staff:
  • Relate to them as individuals
  • Give them meaningful work and share that meaning with them
  • Acknowledge their contributions to the whole team and vision
When you do this you’ll discover your stellar team sharing ideas, working together and helping each other out. Yes, it will be kind of like a family. After all, isn’t that what we want? "Let's all get along, work through challenges we encounter and support each other in the process. 
​

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Kathy is a leadership coach for women who want to strengthen their leadership and find balance in life. She mentors females as they rediscover their purpose, passion and persistence for life while dealing with office politics, jerk bosses and the challenges of family life. In her signature program Women with Grit: Leading with Courage & Confidence, Kathy gives her ladies the hope and inspiration they need along with a kick in the pants to make positive change in their lives. ​​​​​​​​
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5 ways to increase employee engagement in meetings

22/6/2015

1 Comment

 
If you have ever sat through a dry, boring, longwinded staff meeting, you know the pain I am talking about. You too have felt the agony of trying to sit still and remain professional whilst you body is screaming at you to break free. If this sounds at all familiar and you are now the one running the meetings, keep reading. You likely know it’s time for you to try some creative ways to engage your staff and here are some quick tips.
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I used to sneak to the washroom during meetings
Many times in a senior management meeting, I’d listen so someone drone on about something that we’d talked about a zillion times before. As they did, my mind wandered to all of the other things I could be doing if I wasn’t “wasting” my time in the meeting. I was less than engaged for sure!

I wasn't the only one looking for a distraction during meetings
When it began to feel like my fidgeting was becoming obvious and annoying to my colleagues on either side of me, I’d excuse myself to go to the bathroom. I’d drag the trip down the hall a little longer than necessary, to simply avoid the pain of heading back to the meeting. I wasn’t the only one who struggled. Others would excuse themselves to make an “important” call when they’d had enough.

Perhaps you the one now running the meeting
You’ve probably attended many of these meetings in your life. I bet you have felt that sticking a pencil in your eye might be less painful than enduring another hour of the required regular meeting. Yet, at this point in some organizations, certain meetings are mandatory. If you are now in charge of running some meetings, you might be unsure of how to get the necessary messages across without annoying everyone in attendance.

If you understand the true purpose for meetings, you will never run a meeting the same way again
Here is the thing, some meetings are necessary, that is true. However not all meetings are useful. The key to running engaging meetings is recognizing the true value of most meetings is relationship building rather than information sharing.

You could try to only share information, it might not work so well

Most information covered at a meeting could be covered in an email. Alternately, you could hand everyone a paper at the beginning of the meeting and say, “Please read this and sign off that you’ve read it.”  You may include new information, some updates and you might possibly add a multiple choice question at the bottom for feedback on the one item that really needs feedback.

Attendees of  a meeting are looking to build relationships
Now if you ran a meeting like that, it would seem cold. You would appear like a robot running the meeting. We don’t run meetings that way, because as I said, meetings are truly about relationships. We want to get to know employees. Staff are trying to build up working relationships with their colleagues. Often times, we are looking for employee’s opinions. Truthfully, we should also be trying to engage staff. Meetings should also be an opportunity for employees to feel that they do make a difference in the organization and that the work they do matters.
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Knowing that, here are 5 ways to make meeting more engaging for your staff
1)    Have staff take turn leading parts of the meeting

If there are regular things that you cover, each person can take a part in preparing and leading certain discussions. It changes who’s voice you are hearing, but more than that, it gives employees an opportunity to grow their courage and confidence which is something vital in leadership.

2)    Always include food & make the break longer

Meetings are social gatherings. As such, they should be treated somewhat socially. The best part about meetings is usually the break. That is when the most engaging conversation happens and bonds between staff are built.

Rotate the responsibility of who is bringing the food. If possible have a tiny budget so that the company is paying for it. Simply let the staff who’s bringing the food know how much they can spend that the company will reimburse.

3)    Vary the location

The office boardroom is like the principal’s office. Everyone dreads heading there. Try to find a location with natural light when possible. Head outside even for part of the meeting if possible.

4)    Design activities in the meeting that break the team into smaller group discussions

The whole idea of meetings again is engagement. The more people get the chance to talk, the more engaged they become. Smaller groups also allow those shyer members to feel more comfortable contributing. 

5)    Ask for feedback at the end of every meeting.

Simply go around the table at the then end of the meeting and ask, “What was the best part of todays meeting?” Do not ask what was the worst. Build on what is working! What keeps people engaged?
Build relationships and you will have engagement

Employee engagement begins with relationship building . If your employees are not engaged in your meeting, you are wasting your time. Get the engagement by really including them. Be clear the meeting is about building relationships and structure it so that it truly can aide in that.

Question: Which one of these suggestions will you try at your next meeting? Make a comment below and let me know how it went. 

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