Emotional Intelligence during conflict - For women leaders in nonprofits

Episode #51 - The Emotions of Conflict with Conflict Resolution Expert Sarah Albo

4/5/2021

Many women leading in nonprofits try to suppress their emotions when they approach a conflict situation. As you'll learn in this episode, that rarely works long-term.

Instead, HR Consultant Sarah Albo will teach how important and effective it can be to identify and acknowledge your emotions. When you do that, you'll get to a place where you can use your managed emotions to brainstorm and problem solve, coming to a resolution much more quickly.

About Sarah
Sarah Albo is an HR Consultant and Psychological Health and Safety Advisor who helps employees and organizations manage conflict.

She founded Novel HR to focus on the link between interpersonal conflict and mental health in the workplace.

Sarah's role is to help organizations assess and implement psychological health and safety principles to support the mental health of their employees and comply with relevant legislation. She also provides coaching or mediation for workplace disputes that arise from interpersonal conflict or mental health issues.
Sarah holds an MBA from the Rotman School of Management at the University of Toronto, an Executive Certificate in Conflict Resolution from Stitt Feld Handy and the University of Windsor.
Sarah is a Workplace Fairness Analyst and certified in Workplace Restoration through the Workplace Fairness Institute, a Cinergy Conflict Coach graduate, and has taken certificate courses in Mental Health Law and Human Rights through York University's Osgoode Law PD program.

You can find Sarah at