I wonder if you might need to hear what Isabell took away from her coaching session this week. If you, like Isabell, are struggling to get people on your team to do their job, it might be helpful to hear a bit of our coaching conversation.
Do you micromanage more than you want to?
Let me back up. Isabell supervises a team of 5. The team is all working from home now, so Zoom is the way of "doing work." Isabell finds it challenging to keep track of what they are doing and at the same time feels she borders on micromanaging them.
I asked Isabell to imagine the "perfect team."
Would you like this kind of leadership experience?
Then, Isabell rattled off the following:
I could see Isabell was a bit stumped, so I offered her a metaphor.
You get that by being the captain of your ship
If you are on a ship with your team and are the vessel's captain, would it make sense for you to be down in the bowels rowing with them?
Therefore there are times you need to wear different hats. There are times you need to be steering, and there are times you also need to go down and check on your team.
You need to
That's nice, but...
Isabell sighed. I spend a lot of time watching over their shoulder and correcting them. I need more time for strategic thinking and planning. But here's my problem, if I don't do that, who will?
You trust them to do their job. I answered.
When they don't, you address the issue.
How do you address poor performance??
Have a system in place (i.e. regular supervisor meetings with an ongoing agenda to track what they are working on) that allows you at intervals to check in on them. The sessions aren't only about what needs "addressed" but also what they want to talk about. It should be focused on their growth and helping them use their strengths to reach their full potential.
Create a high-performing team
Imagine having a team of high performers, all using their strengths and spending the majority of time excelling. That happens when you focus on that part of their work, not only their mistakes and where they aren't measuring up.
Stop standing behind them, waiting for them to make a mistake.
Use this system to lead your team
At this point in our coaching, Isabell and I moved over to the Staff Supervision That Transforms template. The template in this course helps you do the work of a leader while still holding your team accountable AND helping them reach their full potential!
This is what one member of The Training Library said about the Staff Supervision That Transforms template in a recent coaching call:
I am loving the Staff Supervision Tool! Here's why:
✏️Each day in your daytime, journal or notebook for a week, answer this question
At the end of the week...
Look back over the week and find your average.
Do the inner work. It's what will help you get out of survival mode and thrive!
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