As a Nonprofit Leader, you likely want to build and sustain a team that continues to make a difference. However, finding the time, energy, and focus to make that happen can be challenging. Being overworked, overloaded, and overwhelmed may lead to burnout and keep you in survival mode. Staying stuck in survival mode, if you aren't careful, can taint your workplace energy and create disengaged teams and toxic work environments. But there is another way. Keep reading to discover a model you can use to become a leader who creates an engaged team of difference-makers! What we don't want: Leaders and organizations DO NOT WANT uninvolved, unenthusiastic, uncommitted, and disengaged team members that contribute to a toxic work environment. What we do want: Leaders and organizations DO WANT engaged teams that are involved in, enthusiastic about, and committed to their workplace, which is how Gallup defines engagement. The way forward: For leaders and organizations to increase engagement and build a team of involved, enthusiastic, and committed employees, you need a system, processes and habits of interacting that will help you get there. Let's learn the framework to help you create that way of leading. Your individual path is connected to the organizational path Learning how to move from surviving to thriving as an individual leader is important to understand how you can impact your organizational culture. This blog teaches you how to move along the surviving to thriving continuum. Let me summarize the continuum here. On the left, survival mode is characterized by fear. You are always afraid of falling apart, dropping the ball or losing it emotionally. You are barely hanging on, just getting by or just trying to stay alive. The opposite, thriving mode, is characterized by energy, enthusiasm and engagement. You bloom and flourish as you learn new things, take on engaging projects, and have strong, developed working relationships that allow you to do your work purposefully. Most of us hang out in the middle, coping. Here you are doing more than barely getting by, but you're not feeling so alive that you want to yell from the mountaintops about how much you love your job. This middle ground is where the idea of being on a hampster wheel fits: round and round you go. Surviving, coping and thriving are all places you "live" in individually. They may overlap, though, with your workplace culture and thus your workplace continuum also. So, first, let's review what workplace culture is. Your Workplace Culture Your workplace and every other workplace has a specific culture - a feel to it, an impression it leaves. Each workplace has a certain intangible quality that makes something about it distinct and decidedly different but difficult to define or describe. You know whether you like it or not, want to be there or run away quickly. The Points on a Workplace Continuum My colleague Bill Scott and I developed a workplace culture continuum that stretches from toxic to magnetic. In the middle is the place that most of us are far too familiar with - a tolerable workplace. As you read the following explanations of each of the points on the continuum, we expect you'll know if that "feels" like your workplace or not. Toxic A toxic workplace sucks the energy out of its people. A toxic workplace is characterized by:
A toxic workplace is unhealthy and destroys individuals and team connections. In a TOXIC workplace, employees are actively disengaged. Tolerable A tolerable workplace is not bad enough to leave, not good enough to give it your all. A tolerable workplace is characterized by the following:
In a tolerable workplace, people have tolerated far too much for far too long. In a TOLERABLE workplace, employees are not engaged. Magnetic A Magnetic Workplace draws its people in; they know they matter and feel cared about. A magnetic workplace is characterized by the following:
In a magnetic workplace, people contribute to something bigger than themselves. Magnetic Workplaces draw people to them and fill them with energy! In a MAGNETIC workplace, employees are actively engaged. It's not a static point you are at There are more than three points on a continuum. In fact, there are an infinite number of points. As a result, many of us simultaneously find elements of toxic, tolerable and magnetic experiences in our workplaces. It can shift depending on the day, the day's agenda, your work location, and who you are interacting with. Creating a Magnetic Workplace Imagine being in a workplace where people feel an irresistible pull to be at work because of some strong positive vibe, energy or even magnetism. Bill and I know that's possible because we've seen it happen. When you create magnetic teams with involved, enthusiastic and committed employees, you will lead a magnetic workplace that attracts good employees and keeps them around long-term. So how do you do that? By becoming a thriving leader. Thriving leader to magnetic workplace To become a thriving leader, you've learned to use The Inner Guidance Cycle to take time for self-reflection to be a more intentional leader. But it doesn't end there. You can't "stay in your head" to lead. After thinking, reflecting and sometimes making decisions, you'll need to reengage. Reengaging is about engaging with the people you work with, your community and your family. Thus, another cycle links with The Inner Guidance Cycle creating a new model. The Infinite Leadership Loop Bill and I developed a model where there a continuous process of moving back and forth between turning inwards in self-reflection and engaging with your team. Both model components use curiosity as fuel for continued learning, resulting in an engaged workplace. I call this model The Infinite Leadership Loop. Think of this model as the infinity loop. The loop, with the 4 components of the Inner Guidance Cycle on the right, pause, ponder, pivot and proceed, and the 5th point, people on the left, demonstrate the ebb and flow between self-reflection and engagement with others. Putting the The Infinite Leadership Loop into action, we move consciously back and forth from our inner thoughts to our external connections. When we do this more consciously, intentionally and deliberately, we move individually from surviving to thriving and our organization from toxic to magnetic. Be an intentional leader Take time today and every day to pause, intentionally going within and ponder and then engage with your people more consciously. The more intention you put into who you are and how you show up, the more authentic you'll feel and the bigger impact you'll have!
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Do you like to read? The ladies whom I recently finished a six-week Mastering Confidence book club with were a group of leaders who, readers or not, wanted increased confidence. They read the book and worked through additional exercises to build their confidence over the weeks.
At the end of the final session, I asked them to come up with three summary points of what they had learned. Here is what they came up with. How to master your confidence in 3 steps: Step # 1 - AWARENESS Step one is to become aware that you need to build confidence in a particular area of your leadership. Without awareness, you keep settling, putting up with and feeling uncomfortable. Increased awareness of what area you need to grow confidence in starts you on the journey. ASK THIS:
Answering those questions gives you increased awareness. Step # 2 - Pause and Ponder The second step to increasing your confidence is to pause and become self-reflective because confidence is not about what other people think you can do. It's what you believe you are capable of. You need to examine your thoughts, beliefs, emotions, values, and perspectives to shift your confidence. Therefore, the second step to building confidence is to change what you're thinking and experiencing inside you so that your behaviours change outside of you. One of the reasons the book club members identified pausing as a critical step is that it starts the process of examining your thoughts. It's the first step of the Inner Guidance Cycle, which I teach in the book. ASK THIS: What do I believe about my capacity, competence and confidence levels?
Answering these questions will help you feel more competent, capable and lead with confidence. Step # 3 - Build your support team The ladies in the Mastering Confidence Book Club quickly realized how similar their challenges, stories and solutions were. The final point that the Mastering Confidence book club members identified is that you need to create a support network. You are not the only one who has struggled or is struggling with your leadership. Leaning into others on the journey or who are a few steps ahead of where you are can be incredibly helpful in navigating the journey. When you connect with others, you can share a human experience with many striking similarities and learn from each other. DO THIS:
When you create your support team, you will find confidence-building becomes easier. BONUS Step - Teach what you learn Watching these leaders grow over six weeks is a powerful experience for me. I experienced a lack of confidence in my leadership multiple times in my career. As I learned and grew, I taught others. First, it was my team leads and my program managers. Now my students and coaching clients. As I teach confidence, I learn more about it, become more confident in new areas and expand my comfort zone. Mastering Confidence is about the journey to mastery. Masters know they are never really masters. As I said in the book: Mastering your confidence is a transformational journey. You will realize that, in many ways, there is no endpoint to your trip. You won't "get confidence" one day and be done. Instead, you will continually strive to find this place. Then, just when you think you have, you will find that something happens, and you lose balance, feeling unsure again. As you go along, you'll discover an inner process, the Inner Guidance Cycle, to keep you growing as you move forward and bouncing back each time you get knocked down. Inside the book, you get access to a free course. You can join it now! Join the free Mastering Confidence Course. What makes a world of difference is when you turn around and teach what you know. Teaching others helps you grow even more, and your confidence builds exponentially. ASK THIS:
When you find the answers to those questions, not only will you be helping someone else build their confidence, but you'll also be mastering yours! Additional Resources 📙 If you want additional help that, grab Mastering Confidence. 👭👫 If you'd like to build confidence in your leadership team and would like to do a six-week book club with your team, message me, and I will make the arrangements. It might be good to do before summer hits, and it might also be a great Summer experience for your team. ✏️ ☕️ If you want to join The Training Library and join us for the monthly Coffee at the Library calls, you can join here and find more details about the Zoom calls here. You've got this! Confidence for you and your team is yours!!! Become aware it's time, and then do work to make it happen! p.s. When you grab Mastering Confidence: Discover your leadership potential by awakening your inner guidance system, you get access to a free online course! Nonprofit work can be incredibly fulfilling and impactful, but it can also be exhausting, overwhelming, and lead to burnout. Burnout is a state of emotional, physical, and mental exhaustion that occurs when you feel overwhelmed, emotionally drained, and unable to meet constant demands. Sadly burnout is far too common in the nonprofit sector, where overwork and lack of resources are common challenges.
The problem is many of us continue to work through burnout, either not recognizing it or not feeling we can take a step back to deal with it. That's not ok for you, your team, your clients, or your family, and it's certainly not ok for the nonprofit sector! It's important to note that burnout is a gradual process and doesn't generally happen overnight. It's essential to pay attention to warning signs and take action before you hit burnout. Robert Cole, an American psychologist, wrote The Call of Service, which discusses the path to burnout. The first step to prevent burnout is to increase your awareness of what it is and recognize the warning signs of when you might be headed there. According to Cole, we move from weariness to cynicism. Next comes despair and, following that, bitterness. We then slip into depression before we hit burnout. I remember the first time I was on antidepressants. It was right before I almost quit my job. I'd hit burnout and had trouble even remembering what I'd once loved about the work. I'd become so embroiled in conflict, toxicity and negativity. Looking back, I now see that the weariness, cynicism, despair and bitterness were all there before that. I just tuned them out, assumed black humour was part of the job, and every leader is exhausted. I didn't know that those were not the mark of strong leadership. Instead, they were signposts along the way to burnout. Look at the following stages on Cole's pathway to burnout. Do any of these sound a bit too familiar to your daily experience?
If so, stop and acknowledge that. Just pause and be aware that while this may seem "normal" in our sector, that doesn't make it "right." It's not ok, either. There is another way. It begins with choosing a different path. I want to insert the original version of the serenity prayer here. Father, give us courage to change what must be altered, serenity to accept what cannot be helped, and the insight to know the one from the other. Notice that the prayer asked for courage first. And that courage was for things that MUST be changed, not things that simply can be changed. I believe we MUST change how we experience leadership in the nonprofit sector. But there is another way, and it will take courage from you, me, and a few other brave souls to start the tides of that change.
When I was aware I was burning out, I went to the doctor, who prescribed antidepressants. That isn't the path for everyone, and I don't know if I'd take that path again now. But it was the best I could do at the time. I also did several things that boosted my confidence (You can find 4 of those confidence boosters here). The confidence boost helped me return to leadership with my head held high and ready to reengage intentionally and with passion. It started with awareness, then took courage. If you are on the path to burnout and want to rekindle your passion for nonprofit work, you might be interested in the 5-day challenge I created to help you rediscover your passion and purpose in your work. Join the 5-Day Challenge: Conquer your love-hate relationship with your job. March 20 - 24th Are you tired of feeling stuck in a job that no longer excites you? Join the upcoming 5-day challenge and shift your mindset to reignite your passion for your nonprofit leadership role. It's time to shift your mindset and reignite your passion for your job. How it works: When you sign up, you'll be invited to join each day to gradually make shifts that will rekindle your passion for your job.
If you've written down your nonprofit leadership goals, congratulations. Many never even get to that point. If you are one of the leaders determined to grow this year, you've also devised a plan to accomplish those goals. Now what? Now, you need to take action, and you need to keep taking action throughout the year!
But rather than steadily moving towards your goal, if you aren't careful, you'll join the 80% of people who abandon their goals by February. What, then, is the trick to sticking to your goals? Instead of floundering, forgetting and failing - you successfully achieve your goals by reviewing them regularly. Build a systematic review process Positive thinking, believing you can achieve your goal, is the first step. However, positive thinking alone does not equal success. You actually have to do something! Habitually reviewing where you are on your journey as you progress toward your goal will make you more successful. Being determined, even though adversity will always hit, is how you achieve your goals and become a strong leader. Review your strategy for achieving your goals The actions you take on the journey to achieve your goals make a difference. However, it's consistently taking action that is the hard part. In truth, many of the steps you need to take to achieve your goals won't be easy or enjoyable. That is precisely why many people don't achieve their goals. They stop when it gets tough or they come up against a barrier. Remember that adversity strengthens you Here is the thing, though, you NEED those roadblocks! The difficult parts are the essential parts. By going through the struggle, we learn, grow and become better versions of ourselves. It is during the challenges that we become better leaders. Therefore, getting through the trying segments of the journey is necessary for reaching the goal. The truth is for you to get to the next step: You need to learn something You must increase skills in some area You are required to come to a new awareness This more difficult part of goal attainment is the portion that many of us resist but, sadly, it is also the part that will keep you stuck and unhappy. Your plan keeps you moving To keep moving forward when challenges hit, you must have a plan that includes
Your plan might incorporate coursework
You must keep reviewing your plan Once your strategy is in place, you must regularly review that plan. That way, when you hit a roadblock, feel overwhelmed or want to quit, you can reconnect to your goal and strategies to get over the hump. In addition, reviewing your plan will remind you of what you can do if you feel overwhelmed, confused, apprehensive or stuck. Make the review time effective Create a habit of reviewing your goals to make the review time effective. The following steps give you a process for the weekly review of your goals and your strategic plan to achieve those goals: The 10-minute framework for your weekly review Each week, set aside 10 to 30 minutes to review your goals and the plan you have for achieving them. During this time, create the habit of doing the following: 1. Write out your goals Don't just read them over. Rewrite them. Writing your goals down creates new pathways in your mind that activate the desire to achieve your goals. It keeps them alive and real. 2. Visualize achieving your goals Close your eyes and imagine what it will be like when you reach your goal. Connect emotionally and viscerally to it. Feel the excitement, pride, and sense of accomplishment. Let your tummy get jumbly, and your heart swell and your eyes water. 3. Identify the overarching steps needed to achieve your goals Remind yourself of the steps you identified in your strategic plan that you need to take to achieve your goal. 4. Visualize yourself moving through the steps Close your eyes and see yourself navigating the steps you need to achieve goal attainment. As you do, notice challenges that may pop up and envision yourself overcoming them. Then, as you see yourself moving towards your goal, notice what it takes for you to progress through the difficult times. It may be your determination, increased patience or ongoing persistence. 5. Identify the next step you need to take As you review your plan each week, identify what you need to work on to keep moving towards your goals. Next, write that action step down. Then, schedule it in your day timer and commit to doing it. The ongoing review will help you achieve your goals! To be a better version of yourself this year and, thus, a better leader, you need to set goals. Then, you must have a strategy and a plan for how you will achieve those goals. But from there, the next crucial step is regularly reviewing your goals and plans. Creating the habit of regularly reviewing your goals will help you be the best leader you can be. Nonprofit Leaders: Here's how to measure your leadership development goalsAs a nonprofit leader, if you want to make this year different, then you've likely set goals for yourself, and if you're serious, you've probably created a plan for how you will reach those goals. The Next Step? It's to measure your progress. But how do you measure goals that seem immeasurable? 3 tips to help nonprofit leaders measure immeasurable leadership development goals1) Measure the use of the TOOLThink about what you will use to help you reach your goal. Get clear on how you will use that tool. Then measure the usage of that tool. For example GOAL: Be better able to focus on important but not urgent work TOOL: Practicing meditation MEASUREMENT: Measure how frequently you meditate GOAL: To feel more confident in staff meetings TOOL: A Journal to track and shift thoughts MEASUREMENT: How often are you journaling your thoughts? GOAL: To spend more time doing strategic thinking TOOL: Getting away from your desk and going for a walk MEASUREMENT: Count the times each week you walk and are simply alone with your thoughts 2) Measure the HABIT you need to instill to help you reach your targetIf your goal this year is a more work-life balance, habitually leaving work on time will provide more balance. Therefore, you could measure how often you leave work at five o'clock. To feel more confident in staff meetings, you'll need to be more intentional before going into staff meetings. Choosing how you will respond instead of reacting to a trigger needs to become a habit before meetings. Therefore, you'll measure how often you preplan how you'll manage your emotions during the meeting. Is it becoming a habit that you naturally do? When you find yourself stuck on a problem, you've likely been trying to figure it out in a linear, analytical or in-the-box way. Instead, you may need to think more freely, creatively, or strategically. When you create the habit of scheduling "thinking" time into your week, you'll be on your way to finding more time to think. Count the times you do it. Has it become a weekly habit yet? 3) You can measure the MILESTONES along the journey to the goalCompletion of goals takes time and often involves many steps. However, we feel more engaged in our goals when we can see progress along the way. Therefore, checking off each milestone along the way is a way to measure progress. FOCUS Did you pick which app you'll meditate with?
CONFIDENCE Did you find a journal or scribbler to write down your thoughts in?
STRATEGIC THINKING Did you do your first walk to think, despite feeling guilty about all the work you were walking away from?
What you measure as a nonprofit leader, gets improved!You can't manage what you don't measure says Peter Druker
You'll need to measure your progress regularly to help you achieve your goals this year. To help you do that...
Review this regularly, and you'll FEEL the difference! |
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