 As you go about your day as a nonprofit leader, something may happen, and you may feel your body tighten. For example, your stomach knots up, your chest feels heavy, or your throat tightens or feels dry. Perhaps you overreact or shut down. This physical response may be a sign you may have just got triggered.
We often get triggered when something threatens our values. This response results when we feel something important to us is at risk. Here's how I got triggered this weekend... Let me give you an example. I value order. I like things to be in their place, and I like to have things tidy. However, this weekend I was triggered multiple times by mud on the floor and the result from when someone in my house who didn't think it was a problem not to clean their feet before they came in. (Can you guess who?) We're in the middle of backyard renovations. Unfortunately, with this weekend's rain, my backyard was a mud hole. Each time my husband, the dog, or I came in, a pile of mud and dirt came with us. Because a sense of order is important to me, I would take my shoes off outside, ensure the dog's feet were clean before he came in and immediately sweep up any chunks of mud. This is what triggered me... On the other hand, my husband sees the mess as part of the process, so the mess doesn't bother him. So it's not a problem for him to walk around barefoot outside and come into the house. He values freedom, ease and relaxation. He likes to be barefoot, and walking around in the grass and mud doesn't bother him. The house will get cleaned eventually, so what's the big deal? Which camp are you in?
This is how knowing my trigger helped me Knowing that I'm triggered by disarray helps me manage my emotions and be somewhat humourous about my incessant need to clean. Aware that the tightness in my chest is building, I can manage my frustration with my husband by managing my self-talk, taking some deep breaths or distracting myself with something I enjoy. Jenessa's story.. During a coaching call the other day, my client Jenessa became aware that when others aren't accountable for their actions or in-actions, or their responsibilities etc., she is triggered. Jenessa feels her chest tighten, purses her lips, and sometimes clenches her hands. She laughed at the memory of pounding out a response to a chat message when she was annoyed with someone shirking their responsibility. Does either of these feel familiar to you? Just as...
This is why identifying your triggers is important Identifying triggers is part of working with and understanding our values to help us be more emotionally intelligent and confident in our abilities. When you know what's important to you and what it feels like when that thing (i.e. order, accountability) is being threatened, it's easier to choose a response than react in a way you may regret later. Below you'll find steps to help you find the clarity around your value to help you be more intentional instead of reactionary. 5 steps to use your VALUES to be more emotionally intelligent Here is the process to help you find the clarity around your value to help you be more intentional instead of reactionary. 1 - Identify your values 2- Get an understanding of what your values mean to you
3 - Determine how your values show up in your life 4 - Pinpoint what's going on when you are aligned with your values or not 5- Get clear on what triggers show up when things in your life aren't in line with your values This deeper understanding of your values helps you to manage your emotions, navigate tough conversations and focus on what matters most when it matters most! One more example... If you are trying to wind down a conversation at a meeting, you may value timeliness or efficiency. Your annoyance with those who are dragging the conversation out is triggering that value. That's why you are:
Conversely, your peer may be
See how that all works together? Need some help? This month inside my membership, I added a worksheet to the Values Verification course, helping members identify their triggers. If this is part of what you need, or the five steps listed above, check out the course here and if you think it would be helpful, join the membership here. When you join The Training Library membership, you'll become confident in your leadership abilities, learn to bounce back when adversity hits, discover how to be your best self and find a place to belong! Becoming emotionally intelligent and confident in our leadership abilities takes time and requires skill development and increased awareness of what makes us tick! To do this, take responsibility for where you are and where you are going by creating your own personal and professional development plan. Intentional development is your path to success in both your leadership and life. Read this next: The 8 most overlooked definitions in leadership and why they matter
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 I bet there are times you wish you could be involved in an engaging leadership experience? Not a one-off course, webinar or conference session, but an experience, over time, that deepens your learning!
In 2012 I did that. For 10 months, about 20 other leaders from around the world and I learned together, online and in person. Four times we met for a week at a time in California. Between those sessions, we met online and had partner projects that required us to meet in person with our partners. It was an incredible experience. It was also one of the most transformative things I've ever done. Not everyone can do something like that, but we can create learning experiences for our teams. Not training per se, but an experience where you learn, grow and develop over time. I am blessed to be working with a large group of nonprofit leaders for nine months to help them become inspiring leaders. Inspiring leaders motivate and engage their teams, so they enjoy their jobs and do meaningful work together. One of the first things I covered with the participants of the Inspiring Leadership group was the four fundamentals of leadership. They are the base for the future of the work we do together. Even though you may not be involved in a group program, you can benefit from these fundamentals and use them over the next several months of your leadership journey. I'll give you a brief overview and share some suggestions that you can do to work on yourself! Then you can create your strategy and plan for growth. The 4 fundamentals of leaders Be yourself As teenagers, we spent a lot of time figuring out our identity, answering the question, who am I? But as we mature, we have spent more time conforming to what's expected of us than who we are and are more focused on; how do I fit in? As such, we've often lost touch with who we are. The first thing I do with individuals or teams is help them identify their strengths, values and morals. Understanding what makes you tick, thrive, and the triggers that make you react is fundamental to inspiring, motivating and engaging others. Suggestion: Take time to consider:
Extra Resources for The Training Library membership members:
Develop yourself Ongoing personal and professional development is critical. For example, when I was in the ten-month leadership program, we had a list of required reading, each had a coach, and we learned A LOT about leadership and ourselves. At the end of the course, I committed to continue learning to be a better speaker and joined Toastmasters. I'm still involved! Suggestion: Create your learning plan
Extra Resources for The Training Library membership members:
Take care of yourself Taking care of yourself is critical for effective leadership.
Suggestion: Commit to wellness
Extra Resources for The Training Library membership members:
Teach others to do the same If you want the best for and out of the people you work with, they need to be themselves, develop themselves and take care of themselves. Teach, role model and mentor these habits to them. Suggestion: Coach your people
Extra Resources for The Training Library membership members:
Starting the journey of mastering these fundamentals is critical for you to BECOME confident in your abilities, BOUNCE BACK when adversity hits and BE your best self!  Someone lied to me the other day. It was a lie to cover up a lie. I knew it right away. I'm not sure that they knew it, though. Maybe not consciously. I think it's a habit for them.
Regardless of whether they knew or not that they lied to me, their habit of lying caused me to lose another measure of trust in them. Trust, one of the foundations of leadership, is built by leaders' decisions, one decision at a time. Each decision builds on the other, solidifying how much someone feels you are trustworthy. However, how much someone trusts you can come crashing down, broken by one seemingly small decision. Many of our decisions in leadership and life are unconscious, and this is where problems can begin. No, we can't think about every little choice and decision we make. However, as leaders, we need to be more consciously aware of how we make decisions, small and big. Furthermore, we need to be much more aware of the unconscious habits we make around certain types of decisions. Your decisions paint a portrait of who you are. Each decision is a brush stroke of your character. Your character is who you are, not what you do. It's how people talk about you. Your character is your reputation or what they think about you. For example, we may speak in awe of certain women's characteristics:
Then at times, we cringe at other character traits that some women exude:
So you see, your reputation or character matters! Back to the person who lied to me. The thing is, I know this person will add other lies to the painting regularly. As such, I see them as a liar. Don't get me wrong. These are not always big lies. But, often, the lies I am talking about are:
But, it's not only lying. How about racist humour? I know someone else who makes comments about certain races, genders, religions or personalities but always minimizes their supposed intended impact with a joke, a chuckle or a caveat that they are not biassed or prejudiced. Oh, but the picture they are painting, by choosing to say these things in the first place, tells a different story to my eyes. These are more dramatic examples of how we shape our character. However, think now about the much more subtle decisions you make all day long and how they may affect how others view you as their leader.
These unconscious, small decisions often paint a picture of the type of leader you are. The point is to choose the image you're painting. To do that requires you to be more conscious of your decision-making, especially your micro-decisions. Micro-decisions are made all day long and are rarely seen as decisions because they are often more like habits. But make no doubt about it, you can choose differently. Consider these examples of micro-decisions:
Micro decisions shape your character, paint a picture of who you are and tell others the type of leader you are. Three steps to becoming more conscious of your microdecisions and making better ones! 1) Pick a short period each day for a week. 30 - 60 minutes is good enough. It could be a meeting, 1-1 conversation, or when you are working at your computer. 2) Remind yourself to do self-reflection for 1 minute after the time
3) Make a note of any micro-decisions you made during that period On a piece of paper, in your notebook or on an electronic note, make one of your micro-decisions. Each time you do this over the week, come up with at least 3 per period and look for new ones each time you do the minute of self-reflection. Each time you do this, you'll become more and more conscious of the micro-decisions you are painting. Take some time to consider if these micro-decisions are painting the picture of the type of leader you want to be. If not, what will you need to do to become more conscious about these micro-decisions, and how will you change them? Our decisions shape us and shape others' views of us. Are your decisions matching what you want that view to be? What to read next: How to worry less about what you DO and plan more for who you are BEING Nonprofit Leaders | 10 important questions you must ask before your next decision Should you care more about what your nonprofit employees think about you? Podcasts to listen to: Episode # 16 - Discerning Before Deciding - Here's How Episode # 32 - Three questions to help you make better decisions Episode # 58 - Learn a decisive decision making hack and how to use it - For women leaders Most women leaders in nonprofits have never received training on HOW to make decisions decisively, yet decisiveness is a crucial competency of leaders. To feel confident in making decisions, you need to know how to make decisions! If you want to learn the three-step process to make decisions quickly and efficiently with your integrity intact, click here. When you cancel your regularly scheduled supervision with someone, do you tell them it's because you have another more important meeting, you are exhausted, or because you can't stomach the conversation you'll have with them? Which one is closest to the truth?  Have you seen it? It's new. A fresh, new look for The Training Library, a membership site which provides training and support to women leaders in nonprofits so they can master their leadership! The logo's pencil symbolizes the self-reflective worksheets in each course to help you be more productive, inspire your staff, and feel good about your work and the life you lead! What's really new? The word mastering! Keep reading to learn why the tagline, mastering leadership, is so essential for you! A little bit of the back story...I've wanted to design a new logo for The Training Library for a while now but couldn't figure out the tagline. Finally, after some work with my coach, some soul-searching and late-night insights, the word mastering emerged. You may notice a theme here—my book Mastering Confidence and The Training Library—Mastering Leadership. Why the word mastering? Let's first talk about why I created The Training Library. If you don't know what The Training Library is, let me tell you. ↙️ Your Pathways to Mastery ↘️   A huge thank you to all who commented, voted and gave me suggestions on the new logo for The Training Library - MUCH APPRECIATED! Why I created The Training Library I often wanted to teach my coaching clients a particular aspect of what they were learning; however, we didn't have the time during our coaching calls. Alternately, I would spend time teaching it, but then we didn't have time to get into how to integrate it into their life and leadership. What I needed was the ability to both teach and coach. But it wasn't just about me. What you need... Let's be honest; it would help if you had bite-sized chunks of learning that are affordable, easily accessible, and on various leadership topics. But we don't all need the same training simultaneously. You may not have the same challenge that your peer has today, but you might need the information she needs today a month from now. Hence, I created a library of training, tools and resources to help you develop your leadership. But honestly, it's not just a library. What doesn't work for you... You can read a book, watch a TED talk, or attend a course and get much of the information I teach inside The Training Library. So why isn't it as simple as that?
What might work better for you... The beauty of The Training Library is not the information you get in the courses I teach you. Instead, the ongoing integration of that information into your leadership and life is what makes the difference. This integration happens when you use the worksheets, complete the journal prompts, establish the habits and create the systems that I guide you through to apply the information you learn. This is why you want to master leadership... The mastery of the skills makes all the difference in your life. The process of working towards mastery is what moves you:
True mastery is choosing the same thing every time.
By the way, it's a continuous journey! And one little secret that all the good masters know is that you'll never get there. Just like in Pacman, when you hit one level, another emerges. When you figure something out, life or leadership throws you another curveball. And just when you get your barrings in leadership, life knocks you down, or vice versa. This challenge of the continuous state of change and flux is where The Training Library community comes in. Unfortunately, leadership can be a very lonely place. The higher up the hierarchy you climb, the fewer people by your side and often an even smaller list of those that you trust or should be trusting. So, who do you talk to?
It's time to find your place to belong! Masters don't get to the top by themselves. They have a group of people they train with. They have leaders, peers and mentors. Masters practice outside of the arena. Before they need them, masters build their skills in the safety of the dojo. Where are you training? > With who? > Do you have a routine, systems and habits for learning, practicing and then integrating all that you have learned about how to lead with confidence, integrity and impact? > If not, where will you get that? Perhaps you'll choose The Training Library. So what's new? Just a logo. Just a tagline. Nothing spectacular. But what is spectacular is that this may be just the reminder you need to see your leadership training and growth journey differently.
A gentle reminder to do the inner work! The inner work that I speak about often is the work of reflection, journaling, practicing, strategizing and making the hard but right decisions because you know in your heart that it's right. That's the work you can get help with inside The Training Library. Mastering your confidence begins with creating a plan to move from Apprentice to Master. Take time to complete this guide to understand what you need to do to start the journey of mastering your confidence.  Do you care what other people think about you?
Do you sometimes wonder what your employees think about you? Do you care? If you're human, the answer is probably yes. We all care what people think about us. And the truth is we all want to be liked. To be liked or selected means we belong. And belonging is the very basis of survival. We've learned: Don't worry what others think about you Yet we've been taught not to worry about what other people think about us, that we put too much weight on what other people think about us. Instead, we are encouraged just to do our own thing. That belief is wrong in leadership But in leadership, you should be worried about what people think about you. Not necessarily as a popularity contest or worry so much that people like you, but instead, that your team members respect you. If you want to have loyal employees and create a culture that welcomes those employees and keeps them around long term, what people think about you matters. What others think about your leadership matters in this way What people think about you is your reputation or your character. It's how people define you.
Each of these comments defines your reputation. And your reputation matters. How people define you matters - here's why When I completed my Hogan certification (I'm certified to deliver and interpret this personality assessment), I learned about defining our personality in two different ways. The first part of your personality is your identity. Your identity is the part that you know from the inside. This is how we think about ourselves and want others to see us. Your view The problem is our view of ourselves is not always reflected in our behaviours. How we see ourselves is rarely how others see us. It's simply the story you tell yourself and others about you. The observer's view Your reputation, on the other hand, is the observer's view. It is based on your behaviours. Your reputation reflects how others observe and evaluate your behaviour after repeated interactions. Who's view matters more? You might wonder, which matters more, your identity or your reputation? Well, people hire us, fire us and marry us for a reputation. They loan us money, support us, and become loyal employees based on our reputation. As Robert Hogan says, "The you you know is hardly worth knowing." He asserts that it's peer descriptions of our behaviour that predict our reputation and thus our success. How to create your reputation How do you create the reputation you desire? One decision at a time.
You develop your reputation consciously Each time you turn these decisions into conscious choices, you shape how you show up, what people think about you, and thus your reputation. Remember, your reputation plays a huge role in shaping your organizational culture; therefore, it's pertinent that you think about it! 3 strategies for shaping your reputation How to help others think about you ... in the way you want them to think about you. 1) Make decisions about your behaviour more consciously.
2) Create feedback loops Ask people what they think about you! How will you know if you don't ask? Create INFORMAL structures in your everyday leadership to get this feedback.
Create FORMAL structures to get regular feedback from stakeholders you care about, perhaps your employees, peers and community stakeholders.
3) Engage in self-reflective practices By developing a practice of reflecting on what happened, you begin to create meaning from your leadership experiences. This new meaning allows you to deepen the learning of an experience and helps you consider perhaps what you'd like to do differently in the future. This article provides you with 10 reflective thinking questions. You might also find these podcast episodes helpful in developing a self-reflective thinking practice.
Here's why all of this matters so much When you start to intentionally create space to make decisions and make choices to help people describe you and define you the way you want, you'll shape your reputation. As a result, your reputation or character will play a more intentional role in shaping the organizational culture in the way you want. That way, you will be leading a stronger, more engaged, and loyal team that continues to do the incredible work you all choose to do every day.  Do you believe your thinking can shape the culture of your workplace?
I know it can from experience! If you want to learn how to use your thinking to create a more optimal team culture, keep reading!!! Your thinking CAN shape the culture or the feel of your workplace Often, we leave the culture of our team up to chance and rarely consciously think about our role in shaping it. The culture is how it feels when you walk into a team meeting, one of the residences, and even how you feel when you get an email from someone. The unwritten rules of a team play a role in defining the team's culture. For example, what happens when someone is late for a meeting?
How to define workplace culture: Every workplace has a specific culture - a feel to it, an impression that it leaves. Your workplace and every other workplace have a certain intangible quality that makes something about it distinct and decidedly different but difficult to define or describe. You know whether you like it or not, want to be there or run away quickly. Creating cultures requires cultivation Culture comes from the word cultivate, meaning to tend to. So, just like the garden, we need to tend to 🌱 the culture of our teams. So often, though, many of us do not care for, grow or nurture the culture of our organizations. We are too busy chasing fires, dealing with crises and solving problems. Reacting to problems is often too late to shape the culture Let's look at what often happens on a team. Things are OK. People are getting along fine. But then you sense that things aren't quite OK. But you don't have time to deal with it, and you hope they'll get OK soon on their own. But they don't! Then one day, things go sideways fast! Something blows up on the team, and we react. Too many nonprofit leaders don't believe they have the time to... This crisis-driven mindset in the nonprofit world leaves us constantly feeling overworked, overloaded, and overwhelmed. As a result, we find ourselves one step away from falling apart and living in survival mode. Because of this, we don't believe we have the time to be more intentional about building the culture of our team, and it gets left up to chance. We don't think like this daily Don't get me wrong, most of us have the odd conversation about what type of work environment we want. Perhaps we annually review our mission, vision and goals. If you have that discussion with your team, you may also talk about the type of values your organization espouses to. But do you talk about them again throughout the year? Do you ever consciously THINK about how you do this daily with your team? We say it...but do we live it? Consider the following statements I pulled from various nonprofit job postings:
I'm sure organizations do have enthusiastic workers and supportive leaders, and employees are proactive in their work with clients. The problem is that enthusiasm ebbs and flows. Somedays, teams work wonderfully together. Then, the next day, not so much. And valuing trust is very different from behaving in a trustworthy manner. Creating workplace culture is not a one-time activity The "things" listed above are not static. They don't happen once and then never again. They must be etched into the culture of your team through daily actions and regular habits. As the leader, you need to be intentional, conscious and deliberate about how that happens. But how do you do that? Workplace culture is created over time, with thoughtful daily actions You MUST create time to think about how you can and will do those things. As we've explored thinking over the last few weeks, you've learned that it doesn't take a lot of time to:
Thinking shapes your culture positively, when you do it intentionally These intentional thinking processes help you cultivate the workplace culture you desire.
Steps to THINK your way to a positive workplace culture It's our conscious thinking, instead of unconsciously reacting to everything, that cultivates the culture we desire. First, take some time to contemplate the culture you wish to create. Then be strategic about how you will create that type of culture. Finally, plan the way to develop that daily. It's conscious thinking that will take you and your team to the next level! IMPORTANT: After thinking comes the DAILY ACTIONS to create a positive workplace culture I am guessing by now you may realize that often, the most challenging part of creating the workplace culture you desire is having the courage to take action. Working through your own personal growth journey will let you address the elephant in the room, talk about the hard things, admit failure, ask for help, ditch perfectionism, and so much more.
Do you want guidance with your leadership? If you need help with that inner journey, The Training Library will guide you! Each lesson, course and worksheet not only help you identify how to lead and supervise your team but how to do it with your unique personality, traits and style and in a way that aligns with values, ethics and morals. As a result, you'll learn to lead your way and find both success and contentment in leading authentically!  As a nonprofit leader, you need more time to think! But how much time does it take to be a better thinker and leader? Read this blog post for the surprising answer. HINT: Not very much time!
When I'm talking to clients and suggesting that they book some time in the calendar for thinking, they expect me to tell them it will be an hour or maybe even 30 minutes. They're often surprised when I suggest anywhere between two in 10 minutes. Overcome this challenge first The challenge is that most of us are not present in this moment. Instead of being mindful, we are thinking about either the past or the future. For example: ✦ We may have anxious thoughts circulating in our minds about what's coming up in our schedule. ✦ Alternately we may be ruminating about what happened at the last meeting. Then you'll be able to be intentional with your thinking quicker To be intentional with your thinking, you need to be in this moment so you can think about only what you need to think about. When you give yourself the gift of a moment or two, I call them thinking moments often, and the thinking happens really fast. 3 tips for helping you create thinking moments. ONE: Take your hands off the keyboard when you finish a call, meeting, or dealing with your inbox or project. Put them on your lap and take a deep breath. TWO: Ask yourself:
When you give yourself the moment to connect to what you need to process, purge and plan, I guarantee thoughts will come into your head. THREE: Either in your head or grab a piece of paper and make a quick note.
Then ask yourself
You may come up with answers like these:
Once you have been mindful of what you need to think about, you can head on to the next thing on your agenda. Giving yourself the gift of just a few moments to regroup and identify where you need to plan, process and purge will help you move forward. The thing is, I know you spend most of your days running around, chasing fires, dealing with crises and solving everyone else's problems. I know because I did it too for way too many years! I learned that getting intentional about creating thinking moments made an incredible difference. Will you do it too? Extra resources to help you think "better." Over the last few weeks, I've been writing about different kinds of thinking. I've linked those thoughts up below. Each of these links is a blog post with more information about different thinking necessary for leaders. NOTE: I've added some of the courses inside my membership site, The Training Library, for those of you who are members. Creative Thinking Nonprofit Leaders – Are you doing the right kind of THINKING today? Possible courses/lessons to look at
Strategic Thinking Nonprofit leaders, you need to stop wasting time rushing your thinking! Possible courses/lessons to look at
Decision Making Nonprofit Leaders | 10 important questions you must ask before your next decision Possible courses/lessons to look at Reflective Practice Be a wise woman leader with these 10 reflective thinking questions Possible courses/lessons to look at  Have you noticed that when your thoughts are swirling around, you're often stuck reliving a memory that didn't feel so good or rehearsing a tragedy in the future? Neither feels good.
OMG, that meeting was awful! I can't believe they said that!
Your thought process can provide learning opportunities Our thoughts don't always need to spiral us into a downward tailspin. When we slow our thinking down, pause, and add an element of mindfulness to our thought process, our thinking can become a learning tool. Following the learning component, we may change our mindset, behaviour or perspectives on what happened or is coming up. Sometimes when we slow our thinking down, we are more of a strategic thinker. Other times our more conscious thoughts help us plan or make a decision. Today though, I want to focus on reflective thinking. First, let's look at different kinds of thinking and roughly categorize them as unconscious (swirling thoughts) and conscious thinking. Uncounsousious thinking Worry, anxiety and regret - full of judgment, blame and shame statements Often polarized or absolute thoughts
Conscious thinking Strategic thinking - connecting dots, seeing the big picture, looking into the future Planning - adding action elements Decision making - critical thinking, decisiveness Reflective thinking - curiosity, openness and exploration We often miss the reflective thinking piece that so often would be wise to do before the other kinds of conscious thinking. Reflective thinking as a practice In our sector, practitioners are often taught the skill of reflective practice. The idea behind turning reflective thinking into a practice is specifically for learning opportunities. Experience alone doesn't always teach us what we need to know. Developing a practice of reflecting on what happened helps us create meaning from an experience. This new meaning allows us to deepen the learning of an experience and helps us to consider perhaps what we'd like to do differently in the future. How to be a good reflective thinker Reflective thinking begins with a question instead of a statement. Most of the questions we ask ourselves during our reflective thinking time are what questions—a why question often evokes defensiveness. But instead, what questions help us be more curious and ditch the judgment. The ultimate goal of reflective thinking is to learn from your leadership experiences. You are considering three main points.
10 Reflective thinking questions to prompt learning To help you deepen your learning after an experience, take a few moments to journal your answers to the following questions: To help you deepen your learning after an experience, take a few moments to journal your answers to the following questions: 1) What happened? 2) What body sensations did I experience?
3) What thoughts were going around my head?
4) What emotions did I feel as it was happening? 5) Which of my values were triggered during this exchange? 6) What perspective was the other person(s) in? 7) What did I do well in managing that situation?
8) How would my best self handle a similar situation in the future? 9) What strengths do I need to put to work more often? 10) What will I do differently next time? When you take time to pause, slow down your thinking and reflect, you'll learn more. That learning will provide insights into how to change your mindset, behaviours or intent, thus leading more authentically and effectively. Need more help? In my membership site, The Training Library, I offer additional training to help you make create reflective thinking practices. Here are some you may be interested in checking out:  Nonprofit leaders make a lot of decisions as they run their nonprofit organizations. Decision-making is a thinking process. However, we often make decisions without consciously thinking about our decision and how we are making it. In fact, many of us don't even realize we are or have made a decision.
Leaders make many critical decisions daily Some sources suggest that we make about 35000 decisions a day. As a leader, I'm going to guess that there is a chance you make a few more decisions than most employees. And chances are your decisions hold a lot more weight and responsibility. If my assumptions are accurate, it's likely important that you slow down your decision-making process and be more intentional about it. Decision-making help To help you be more intentional with your decision-making process, I've listed 10 questions below to help you make your next leadership decision. 10 important questions you must ask before your next decision 1 – What is the decision I am making? 2 – Is it my decision to be made?
3 – When does this decision need to be made by?
4 – What are the options or sides that I am considering?
5 – Do I have all of the information I need? 6 – Who will this decision impact?
7 – Will my decision set off a ripple of other issues that will require decision-making?
8 – Am I making a value-based decision?
9 – How important is this decision?
10 – Will I be able to live with my decision? Learn to be an intentional decision maker Processing the above questions will help you be more intentional in your decision-making. However, you may also want to think strategically before making your decision. In this article, I share 3 strategies to help you think more strategically. The bottom line is that you need to create opportunities to think as a leader. Don't wait to find time to think. Schedule thinking time into your calendar! More support to help you make good decisions In my membership site, The Training Library, I offer additional training to help you make decisions. Here are some you may be interested in checking out:
A big part of a leader's job is thinking Give yourself time and space to think! And don't be afraid to tell others that's what you are doing! Having the confidence to communicate your role is an essential aspect of Leadership. p.s. To help you understand how your values and creating thinking time play a role in your decision making, tune into Episode # 72 of the podcast where I talked to David Phu about Ethical Video Creation  Trust-building requires regular self-reflection
Last week I talked about 3 reasons why you need to build trust in your team. To help you do that, I suggested spending a few minutes in self-reflection each week answering 3 questions. The third question was: How aligned do you feel with your values, ethics and morals? When you lead with integrity, I reminded you that your actions align with your values, ethics, and morals. You are leading with integrity when you do what you say you're going to do. The further you feel from your values, ethics, and morals could be a big warning sign that others will begin to lose their trust in you. The team lost trust in me when I wasn't in tune with myself! When my team started losing trust in me, I didn't understand what was causing the quickly dwindling trust. It wasn't until my coach asked me to identify my values, I started to put the puzzle pieces together. While I said I valued some things, I didn't consistently demonstrate that through my behaviours, which means that I was not trustworthy. When we say something and do something else, it causes people to step back and question our actions and our motives. When we advocate wholeheartedly for one thing but then turn around and do something completely different, it sends a confusing message to people. Or perhaps it sends a message that is loud and clear: Don't trust her! Things changed when I began to dig deeper into my values. Over the years, I have gone back to my values regularly. I identify where they show up, how they show up, and I work to use them to make decisions, guide my behaviour and as measurements to see if I am on track. Let me give you an example. I used to think that family was my top value. The problem was that having "family" as my guiding Northstar meant it often got in the way of work. Because of that, I made decisions that did not align with me, saying it was #1. As a result, I constantly felt the inner turmoil of being off track. What's more is that others could clearly see both that I was not in integrity and that I felt crappy as a result, regardless of what I said. Yes, I'm heading to the city again. Yes, I'll miss awards day at school. I know it's a bummer, but this meeting is crucial. I'll call my daughter at night and talk to her about it. Can you feel the disconnect? At the same time, I valued good quality work. I was an overachiever with high expectations for myself and others. This value often got blurred with perfectionism. Because I wasn't doing the self-reflective work to see where good turned to perfectionism, I often stretched myself beyond what was reasonable and expected that in others. Finally, I valued wellness. I had done work to become physically and mentally healthier. I tried to ensure I worked out and ate healthily. But so often, that didn't fit into my schedule as easily as I'd have liked. To do so meant I'd have to give up other things, things that were of value to me. I had too many top values! In addition to my family, good quality work and wellness also valued lifelong learning, spirituality, honesty and nature. How on earth could I put all of those at the top, lead well and enjoy life? It certainly wasn't working for me. Do you know and understand your top values? How about you? What are your top values? Can you name them, and do you honour them in a way that feels good every day? If not, that may be where you feel much of your inner turmoil. What's changed for many of my clients and me is getting a clearer picture of our values. It's not just a word, but as I say, it's verifying what that value means, how it shows up and knowing how to use it to guide your life. I verified my values! Doing the work in Values Verification, I realized that my top value is excellence. It encompasses being a good wife, mom and grandma. It also means I want to do the work to be in excellent health, do excellent work for you and be an excellent human being making an excellent contribution to the world. That means I can't be perfect at any one of those things, and I need to continually come back to all of them during self-reflection to make sure I am on track. Clarity of values helps make decisions I had a message from one of my adult kids the other day. They asked if they could have an hour of my time, during my workday, to talk about something very important to them. After considering things for a minute, my answer was:
However, when my daughter called me when she went into labour a couple of years ago, I was in the middle of a coaching call. The coaching call ended early, and I put excellent mamma at the top of the list quickly. Those decisions were "easier" because of the work I've done understanding my values. Verifying values has helped many of my clients An example from a client is that they realized their top value is "simplicity."
The goal to lead with trust and integrity is to align your values, ethics, morals and how you speak about those with your actions and behaviours. To do that effectively, you need to have a clear understanding of your values. When I turned things around, I realized three things:
The work I needed to do was to get reacquainted with my values, what they meant to me, and how to use my values to make decisions, drive my behaviour and leave my team. That's why I created the Values Verification course. Are you ready to get clearer on your values? This week in The Training Library, I'm encouraging the members to revisit the course Values Verification. Values are our internal compass and help us lead and live with integrity. To learn more about the Values Verification course, click here. Feedback from students These clients have completed the Values Verification course inside of The Training Library. Upon completion of the course, this is what other students had to say about what they learned about their values and how they see them differently:
Let me know how it goes!! Kathy p.s. I'll end with a quote from Brene Brown "Integrity is choosing courage over comfort; it's choosing what is right over what is fun, fast, or easy; and choosing to practice our values rather than simply professing them." Make sure you understand your values so that you can practice them!! |
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Kathy ArcherWomen leaders often hit a point where they find themselves in over their heads and wondering if they have what it takes to lead. Archives
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